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Greystone Properties is Hiring a Corporate & Commercial Leasing Consultant Near Columbus, GA
Corporate Leasing Consultant Job Summary
This position is responsible and accountable for the overall administrative functions of the Corporate Housing Office and duties as assigned by the Corporate & Commercial Business Director.
Essential Job Functions
Leasing
Sell property's products and services to prospects
Maintain thorough product knowledge of all properties and competitors.
Maintain thorough knowledge of all corporate packages and pricing.
Assist Director in developing and implementing effective marking strategies to increase property traffic and internet leads
Convert phone calls and email inquiries to property tours and visual, electronic tours.
Convert tours to leases and convert internet leads to tours and/or leases.
Order and Maintain corporate inventory supplies.
Inspect vacant corporate apartments to ensure apartments are pleasing to all 5 senses and are impeccably clean, if necessary spot cleaning to maintaining the high standard of which Greystone is synonymous with
Make contact calls on existing and new prospects.
Maintain record of all contacts.
Resident Relations
Develop and maintain first class customer service relationships with prospects and residents through effective verbal and written communication
Monitor outstanding work orders and constantly communicates with maintenance staff to ensure 24-hour service guarantee
Assist in the resolution of resident concerns or, in the absence of Director or Assistant Manager, resolve resident concerns
Administrative
Administration and processing of vacate notices
Scheduling of turns to include maintenance of housekeeping calendar
Arranging schedule of corporate set ups and breakdowns with employees and vendors
Collection of deposit, application fee and all necessary paperwork
Processing of housing application
Preparation of lease and all paperwork
Communication with applicant on status
Preparation of move out paperwork.
Maintain spreadsheet of cable/internet/phone expenses.
Update availability reports
Maintain base rent payables of corporate inventory for accounting.
Assist with processing of rental payments as needed.
File Maintenance
Commercial Duties
In absence of Commercial management employees,
Enter work orders into Property Management software program.
Assign technician or subcontractor
Follow-up on work orders with maintenance or subcontractors for completion
Follow-up with Tenants to ensure satisfaction
Assist Director in maintaining information for billing purposes where applicable
File Maintenance
Assist in processing invoices from subcontractors or supply houses for payments
Physical Essential Job Functions
Regularly required to sit and stand for several hours at a time
Climb up and down stairs several times each day
Lift no more than 5 pounds with ease
Leasing and management employees must be able to use the hand and arm regularly used for writing and/or typing
Leasing and management employees must be able to prepare the necessary paperwork and leave the office to show apartments to potential residents in order to be considered able to perform a substantial amount of the regular job responsibilities
Attendance
Although routine, scheduled work hours will be provided, the position requires the ability to work any of the five days of the week (not open on Saturdays/Sundays), 52 weeks of the year. Due to the Community staffing limitations, it is essential that individuals be able to work their scheduled hours on a consistent basis and, if necessary, work overtime hours when requested in order to complete job functions and serve the needs of the residents.
Quality Standards
Quality: The Corporate & Commercial Assistant Manager must demonstrate a commitment to anticipate and exceed the expectations of our residents, customers, co-workers and leadership. The Assistant Manager will be proactive in seeking ways to fulfill this quality expectation.
Job Status
Hourly, Non-Exempt
Reports To
Commercial & Corporate Business Director
Supervises
None
Required Education, Experience, Licenses or Equipment
High School diploma or equivalent required
Valid Driver's License required
Reliable daily transportation Transportation must remain at the same location as employee all day every day
Read and write the English language in a professional, legible manner
Intermediate or advanced knowledge of Social Media
Advanced knowledge of multi-family housing industry and the functions of corporate apartment management
Intermediate or advanced knowledge of Fair Housing Law
Intermediate knowledge of Apartment Law
Skill Requirements
Computer skills and knowledge of Internet and Email
Strong professionalism, communication and "people skills"
Verbal, math and reasoning skills
Microsoft Word and Excel experience and knowledge
Strong attention to detail
Organizational skills
Ability Requirements
Ability to perform conflict resolution: can bring resolution to the majority of issues which arise throughout a typical day in property management
Courteous, professional demeanor with demonstrated desire to serve others
Ability to apply common sense, understanding and good judgment
Work with others in a cooperative and respectful manner, even in the face of adversity
Handle stressful, urgent, diverse situations in a calm and reasonable manner
Possess and apply emotional stability, and personal maturity
Well organized with ability to prioritize and multi-task
Strong sense of urgency to accomplish tasks
Possess and apply attention to detail
Team oriented with ability to work independently on occasion
Ability to look beyond the obvious for solutions
Ability to follow directions
Working Conditions
Typical working conditions range from an indoor office sedentary setting to an outdoor active environment. Position may require routine travel locally during the work day. Possible to work long hours and odd schedules (Saturday's) in order to fulfill job duties.
Other Aspects
All employees are expected to do whatever is necessary to make Greystone Properties, LLC successful. This could include leasing at "sister properties", helping to set up corporate apartments, spot cleaning apartments to refresh, bookkeeping duties, or more. Promotion within the company is not solely based on knowledge, skills and abilities, but is also largely based on the performance and dedication of an employee, the length of employment and experience with a particular job.
This job description is not all-inclusive. Any addition or deletion of duties may be changed at any time by Greystone Properties, LLC Corporate Director. Receipt or possession of this job description does not constitute a contract of employment.