10 Operations Supervisor (Charlotte) Jobs in Charlotte, NC
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Greyhound Lines is Hiring an Operations Supervisor (Charlotte) Near Charlotte, NC
Manages the day-to-day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention.
Key Responsibilities:
- Daily interaction with the driver workforce.
- Selects, trains and mentors the driver workforce.
- Ensures all personnel have been trained and/or retrained according to operational procedures.
- Follows up with new drivers at regular scheduled intervals on their performance. Has face to face contact with all drivers a minimum of once a month
- Reviews manpower needs and ensures proper coverage.
- Ensures drivers are reporting to work on time and in complete uniform ready to work.
- Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
- Investigates and acts on feedback regarding drivers and safe operational practices
- Responsible for planning of future books offs and run change assignment.
- Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations
- Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
- Make sure drivers are properly credentialed to operate a commercial motor vehicle.
- Work closely with Regional HR Manager to address all levels of harassment complaints and assist in investigating thoroughly all allegations of all forms of compliance
- Work with drivers to ensure good labor relations are maintained.
- Ensure the following of the CBA to ensure proper handling of grievance process.
- Review electronic DOT logs and/or paper DOT logs.
- Works with OSC to ensure operational execution.
- Monitors time performance on a real time basis.
- Reporting on deviations from standard.
- Interviews and makes recommendations on driver candidates.
- Determine and Apply Discipline - Determines the appropriate level of discipline based on company policy.
- Resolve Conflict/Complaints - Discusses employee conflicts/complaints with appropriate parties to resolve the issue(s).
- Terminate Employment - Executes termination of employment if coaching/counseling/disciplinary action fails.
- Will provide customer service in the terminal on a as needed basis
- Other duties as assigned
Job Summary
Full Time
Ambulatory Healthcare Services
$40k-51k (estimate)
03/13/2024
05/12/2024
greyhound.com
WASHINGTON, DC
1,000 - 3,000
1914
PETER C SHIN
$10M - $50M
Ambulatory Healthcare Services
Related Companies
The job skills required for Operations Supervisor (Charlotte) include Customer Service, Planning, Coaching, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor (Charlotte). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor (Charlotte). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor (Charlotte) positions, which can be used as a reference in future career path planning. As an Operations Supervisor (Charlotte), it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor (Charlotte). You can explore the career advancement for an Operations Supervisor (Charlotte) below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
02/22/2022: Spartanburg, SC
Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
03/01/2022: Baton Rouge, LA
Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/04/2022: Pensacola, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
03/07/2022: Idaho Falls, ID
A supervisor oversees the day-to-day performance of employees.
02/06/2022: Danbury, CT
Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
03/27/2022: Lexington, KY
Step 3: View the best colleges and universities for Operations Supervisor.
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