Title: Security Guard
Department: Job Location: Center for Resiliency & Wellness
Job Status: Full-Time
Availability: M-F, 9-5 pm, flexibility required
FLSA: Exempt

SALARY: 17-20/hr

About Greenwich House: 

Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.

Position Summary 

The Security Guard is responsible for maintaining a safe and secure environment for Greenwich House and its constituents. This position plays a crucial role in safeguarding assets, ensuring the safety of staff, constituents, and visitors, and upholding the organization's commitment to providing a safe and secure atmosphere. 

Primary Responsibilities:

Access Control

• Monitor and control access to the Center for Wellness and Center for Healing, ensuring that only authorized individuals enter the facility.
• Verify the identity of visitors, issue visitor passes, and maintain visitor logs.

Security Patrol

• Conduct regular patrols of the premises, including interior and exterior areas, to deter and detect security threats.
• Respond promptly to security incidents, emergencies, and alarms.

Surveillance

• Utilize surveillance equipment, such as cameras and monitors, to monitor activities and areas of concern.
• Report any suspicious activities or security breaches to the appropriate authorities.

Emergency Response

• Assist in developing and implementing emergency response plans and procedures.
• Act swiftly and calmly in emergency situations, such as fire alarms, medical emergencies, or security breaches.

Conflict Resolution

• Interact with staff, constituents, and visitors in a professional and courteous manner.
• Effectively resolve conflicts and address disruptive behavior when necessary. 

Security Reporting

• Maintain accurate and detailed security logs and incident reports.
• Report security-related incidents to the Security Supervisor/Manager/Director of Safety and Security and/or law enforcement as required.

Safety Checks

• Perform safety checks on equipment, doors, and windows to ensure they are secure and functional.
• Report any maintenance issues or safety hazards to the appropriate personnel.

Collaboration

• Collaborate with other staff members, including administrative and facilities teams, to address security and safety concerns.

Training and Compliance

• Attend training sessions and stay up to date with security protocols and procedures.
• Comply with all applicable laws, regulations, and organizational policies.
• Attend training on dealing with individuals who may be experiencing withdrawal symptoms, managing potentially volatile situations, maintaining the confidentiality of patients and zero tolerance for Fraternization.
• Perform other tasks and special projects as assigned by the direct supervisor.

Requirements:

Physical Requirements

• The Security Guard will be required to stand, walk, or patrol for extended periods and must have the physical ability to respond to emergencies quickly.

Qualifications:

• High school diploma or equivalent is preferred.
• 8 Hour Pre-Assessment Training
• 16 Hour on the Job Training (OJT)
• Valid New York State Security Guard License.
• Excellent communication and interpersonal skills. Ability to remain calm and composed in high-stress situations.
• Physical fitness and the ability to perform security patrol duties.
• Basic computer skills for monitoring surveillance equipment (if applicable).
• Previous Hospital/Clinic security experience is preferred.
• Must be trainable.

Vaccination Requirement:

Greenwich House requires all new hires to be vaccinated and recommends all employees, interns, volunteers, and on-site contractors stay up to date with COVID-19 vaccines (including booster shots). 

Equal Employment Opportunity (EEO)

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/