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Customer Service/ Receptionist
$35k-44k (estimate)
Part Time 1 Month Ago
Save

Greenway Kia Franklin is Hiring a Customer Service/ Receptionist Near Franklin, TN

Greenway Kia Franklin in TN has an Immediate Opening for a Greeter / Receptionist.

The Receptionist/Greeter at Greenway Kia of Franklin answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.

The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred.

This position requires a flexible schedule. We are a retail establishment open at nights and weekends. We are looking for someone with open availability. The schedule will include shifts of closing, weekends, and Holidays. We are located at: 1413 Murfreesboro Rd, Franklin, TN 37067

You can apply by going to our dealership’s website www.greenwaykiafranklin.com under careers.


RESPONSIBILTIES:

  • Greet and receive all prospects and customers in a warm, sincere, and helpful manner.
  • Answer dealership group phones and directs calls as necessary.
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson.
  • Work cooperatively with the sales team.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Type memos, correspondence, reports, and other documents.
  • Assist in scheduling and confirming sales appointments.
  • Performs other duties as assigned.


QUALIFICATIONS:

  • Outgoing and positive demeanor
  • Highly professional and dependable
  • Professional presentation
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
  • Excellent telephone skills
  • Punctual nature and ability to handle schedule flexibility.
  • CDK experience, preferred.
  • Helpful attitude and friendly demeanor
  • Strong computer and internet skills, including Microsoft Office suite.
  • A clean driving record and valid driver's license

BENEFITS:

  • Competitive Pay
  • Paid Training
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • State of the Art Facility with a Professional Working Environment

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Part Time

SALARY

$35k-44k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

06/29/2024

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The following is the career advancement route for Customer Service/ Receptionist positions, which can be used as a reference in future career path planning. As a Customer Service/ Receptionist, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/ Receptionist. You can explore the career advancement for a Customer Service/ Receptionist below and select your interested title to get hiring information.

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