Primary responsibilities of this part-time position are to provide support to the Office Manager, Division Managers, and the Owner of the company. Specific areas of focus include administration of human resource functions, employee benefits, accounts receivable, and sales commission calculations.

Principal Duties & Responsibilities
Clerical and Administrative Support

• Answer, screen and transfer inbound phone calls.

• Handle requests for information and data and prepare written responses to routine inquires.

• Maintain electronic and hard copy filing system, and retrieve documents as requested.

• Prepare and modify documents including correspondence, reports, drafts, memos, and emails.

• Coordinate and maintain staff records.

Accounts Receivable

• Processing of weekly invoicing

• Prepare and analyze aging reports.

• Assist in collections and reporting activities in accordance with deadlines and company policy.

• Communicate with customers via phone, email, mail or personally.

• Follow established procedures for processing receipt of payments.

• Prepare and make bank deposits.

• Ensure proper change is available for Retail Cash Drawers

• Calculate monthly and year end commissions for sales staff.

• Assist production/sales staff with customer notifications of services to be performed.

Human Resources

• Responsible for gathering all new hire paperwork and the set-up of electronic and paper files for employees.

• Assist in new hire onboarding.

• Administer policies and procedures, benchmarking and maintaining knowledge of legal requirements and government reporting regulations.

• Maintain information system and employee database.

• Administer compensation & benefits ensuring they are in line with company policies and legislation.

• Assist in handling employee complaints, grievances, and disputes and all other HR duties as requested.

• Maintain compliance with statutory reporting and filing requirements.

• Assist in the submission, organization, and planning for seasonal H2B staff.

• Responsible for uniform ordering and uniform credit disbursement.

• Responsible for employee morale and recognition.