ESSENTIAL FUNCTIONS: include, but are not necessarily limited to:

• Complete and maintain accurate and compliant client files in On-base or equivalent software. (Includes verifications, eligibility, denial, etc.)

• Maintain site based waiting lists for entire agency, archive wait lists monthly, and ensure eligible clients are available. (Includes scheduling appointments etc.)

• Maintain appropriate and accurate notation within the system regarding client status.

• Obtain and verify family composition and employment income, including, but not limited to, collecting and reviewing birth certificates, marriage licenses, social security cards, check stubs and other necessary documentation.

• Obtain criminal backgrounds checks as required.

• Make any other contacts necessary to determine applicant’s eligibility for low-income public housing.• Interview, and verify those factors mentioned above that are necessary to establish the eligibility of applicants for initial occupancy.

• Accurately and timely input of data into the system.

• Compute rents by entering the income amount on the system to allow the system to automatically calculate the rent along with the deductions.

• Explain rent determinations to applicants.

• Effectively prepare for eligibility hearings (Includes preparing hearing packets with necessary documents to substantiate denial of applicant) prior to the hearings.

• Sort wait list daily.

• Represent in hearings if supervisor is out of the office (as needed basis).

• Assist with annual purge of the waiting list.

• Assist site staff with hard to lease units.

• Train/Assist with monthly training for site staff.

• Perform additional duties as assigned.

MINIMUM QUALIFICATIONS:

• High School diploma.

• At least two (2) years of college level course work in Business Math, Social Work, Community Relations or Communication or equivalent experience.

• At least two (2) years experience in social work or related field, which requires contact with the public, or similar work involving evaluation of personal income and other assets.

• Advanced typing/data entry skills and familiarity with the keyboard and calculators.

• Excellent customer services and communication skills.

• Demonstrated ability to stay organized and the ability to work in a fast paced environment.• Must enjoy working with numbers and be proficient in advanced mathematical concepts.

• Knowledge of HUD regulations and advanced business math.

• Incumbent must obtain their housing specialist certification within one (1) year of employment

• Proficient knowledge of word processing applications (Microsoft Word, Excel, and Groupwise).

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree with related course work.

Job Type: Full-time

Salary: $45,000.00 - $54,000.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Case management: 1 year (Preferred)

Work Location: In person