Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary and behavioral healthcare in the Greater Philadelphia area.

Because of our success and stability, GPHA has become an employer of choice, offering our employees competitive salaries and a full array of benefits and perks to include medical, dental, and life insurance, tuition reimbursement, paid-time-off, holiday pay, numerous discounting programs, 401(k) with company match and a collaborative work environment.

We are presently seeking a full-time Revenue Cycle Trainer. Requirements include: 

• Associate’s Degree in Healthcare Administration, Business Administration, Computer Science – OR - five (5) years of experience in EMR and Electronic Practice Management software systems (EPM), health insurance, plan eligibility, authorizations, billing practices, claims processing, and training delivery.
• Proven record of developing and facilitating training. 
• Excellent computer knowledge and skills including Word, Excel, Outlook, and PowerPoint
• Strong analytical skills to generate, evaluate, interpret, and report information 
• Excellent clear and concise communication (oral and written), classroom teaching, and platform skills.
• Ability to travel to multiple health care facilities.

Preferred Skills and experience include:

• Knowledge of NextGen®, Avatar®, or comparable EHR and EPM systems.
• Knowledge of healthcare terminology and clinical workflows.
• Healthcare software implementation, support, and training.
• Developing e-learning modules and webinars. 

General Responsibilities and Duties include:

• Assist with designing, developing, and delivering on-site and remote training on the use of EPM/ EHR software to employees in the medical, behavioral health, and dental divisions.
• Auditing EPM or EHR users for adherence to quality and quantity performance standards to minimize errors and maximize revenue.
• Assist with scheduling, registering, tracking attendance, monitoring participation/engagement, testing, and reporting on training results.
• Preparing training materials, teaching tools, learner references, a library of webinars, and how-to videos.
• Generating practice management reports to identify skill/knowledge gaps and training needs.

Start an exciting career at GPHA. Apply Now!

Greater Philadelphia Health Action, Inc. (GPHA) is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin or any other basis prohibited by applicable law.