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At Great Lakes Science Center, we make science, technology, engineering and math (STEM) come alive to feed the inner sense of curiosity for guests of all ages. We believe in the value of using real scientific challenges through opportunities to invent, design, tinker and create to encourage curiosity and experimentation. The Science Center remains committed to developing informal science education programs that inspire young minds, improve STEM literacy and cultivate the creative, critical thinkers who will shape the future of Northeast Ohio.
Summary:
Guest Services Specialists provide excellent and high-quality guest experiences while working as a greeter, cashier, concierge, phone operator and usher. Guest Services Specialists help guests in all aspects of their visit, from planning their day, to purchasing tickets, to promoting membership sales and encouraging return visits. The Guest Services Specialist position is a part-time position, including holidays and weekends.
Essential Duties and Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
Rate: $15.00/Hr
Equal Employment Opportunity Statement:
It is the policy of GLSC to provide equal employment opportunities (EEO) free from illegal discrimination, harassment and retaliation to all qualified applicants for employment without regard to race, color, religious affiliation, sex (including pregnancy), sexual orientation, gender identity, or gender expression, national origin, ancestry, citizenship, immigration status, age, source of income, familial status, marital status, veteran or military status, genetic information, disability or any other basis protected by applicable
Full Time
Business Services
$28k-35k (estimate)
05/08/2024
07/07/2024
glsc.org
Willoughby, OH
100 - 200
Business Services
The job skills required for Guest Services Specialist (Seasonal) include Customer Service, Guest Service, Futures, Planning, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist (Seasonal). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist (Seasonal). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Specialist (Seasonal) positions, which can be used as a reference in future career path planning. As a Guest Services Specialist (Seasonal), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Specialist (Seasonal). You can explore the career advancement for a Guest Services Specialist (Seasonal) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Specialist job description and responsibilities
Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.
03/14/2022: Sioux Falls, SD
Guest specialists must also be adept at record keeping and tracking reservations.
02/11/2022: New Britain, CT
Guest specialists greet each guest upon arrival and determine their accommodation needs.
02/15/2022: Ogden, UT
Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.
01/19/2022: Peoria, IL
Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.
03/11/2022: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Specialist jobs
A guest specialist must be at least 18 years of age and possess a valid state driver's license.
02/18/2022: Canton, OH
Have a clear escalation pathway.
01/27/2022: Indianapolis, IN
Understand the Google Ads certification process.
01/21/2022: Gainesville, FL
Prepare for the Google Ads exam.
03/23/2022: Bismarck, ND
Create a portfolio and gather customer reviews.
01/29/2022: Durham, NC
Step 3: View the best colleges and universities for Guest Services Specialist.