POSITION OVERVIEW:

Account Specialist, Provide customer service to payers, providers, and patients with questions on their accounts via web, phone, in person, and by mail. Responsible for reviewing and verifying “Explanation of Benefits” and insurance claims. Responsible for correct claims, denials, and follow up, appeals with Insurance Carriers to ensure claims are paid appropriately.

SHIFT: Monday - Friday, 8:00AM - 5:00PM

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent. Experience in Hospital (Acute) collections and billing. Minimum two years hospital healthcare business office experience required.

KNOWLEDGE/SKILLS/ABILITIES

Read, write and speak fluent English. Basic accounting, intermediate computer and office equipment knowledge. Medical terminology & coding knowledge helpful. Knowledge of payer requirements and programs which the patient may be eligible. Perform repetitive processes with speed and accuracy. Strong interpersonal relations and customer service skills. Basic typing and 10 Key, problem solving and attention to details. Prioritized time management.

About the Great Falls Clinic:

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness—far from an urban center. Today, the Clinic is Montana’s largest independent group of physicians, providing the greater Great Falls area with a vast range of health services: diverse specialty medical clinics, a warm and caring hospital, urgent care clinics, family practice, vision services, and a surgical center.

As a provider-led organization, the Clinic is committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 225,000 residents living in our 17 local counties.

The Great Falls Clinic’s Vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of: integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.