General Purpose

Looking for the right candidate that will attend to our patients on the phone and in person.

Coordinate and organize appointments and administration to facilitate the efficient running of the dental office.

Main Job Tasks and Responsibilities

• greet patients
• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• verify and update patient information
• inform patients of dental office procedures and policy
• move patients through appointments as scheduled
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• organize referrals to other dental specialists
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options
• prepare claim forms for dental insurance
• arrange supporting documents for insurance claims
• maintain a professional reception area
• safeguard patient privacy and confidentiality

Education and Experience

• general education degree or high school diploma a must
• knowledge of dental terminology, procedures and diagnosis a must
• knowledge of computer and relevant software applications a must
• knowledge of general administrative and clerical procedures a must
• working knowledge of dental insurance a must

Key Competencies

• communication skills
• information collection and management
• planning and organizing
• accuracy
• customer service skills
• team work
• initiative
• adaptability
• confidentiality

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person