132 Customer Service Specialist Jobs in Richmond, VA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Grease Monkey Chesterfield is Hiring a Customer Service Specialist Near Richmond, VA
- Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
- Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
- Remind customers to submit feedback about their visit.
- Thank all departing customers, remind them to return.
- Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
- Process all payments using the computer system and credit card machine.
- Perform courtesy work when needed.
- Assist manager in resolving customer complaints.
- Make coffee; keep fresh coffee available at all times.
- Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
- Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
- Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
- Stock Service Order Tickets.
- Input vendor shipments on computer
- Place customer quality assurance calls, write customer thank you notes.
- General center maintenance and cleaning duties.
- Attend crew meetings as required.
- Run errands and perform other duties as assigned by a Supervisor.
- Excellent customer service skills
- Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
- Attention to detail and accuracy
- Previous customer service and general office experience necessary
- Discounted Services for Employees
- Flexible Hours
- Opportunities for Advancement
Job Summary
Full Time
$40k-51k (estimate)
03/28/2023
04/29/2024
The job skills required for Customer Service Specialist include Customer Service, Written Communication, Attention to Detail, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
