Grassroots has an immediate opening for DRC Coordinator, PT. This professional is responsible for assisting with all Center operations and overseeing cooling and warming center operations.

Schedule:

Monday and Wednesday 11:00am – 6:30pm

Tuesday 9:00am – 1:00pm

Saturday 9:00am – 3:00pm

Qualified candidates for this position must have:

• AA degree or equivalent; and experience may be substituted for degree.
• One year of experience working with the homeless population is preferred.
• Experience working in a volunteer-oriented organization or program is preferred.
• Must have a valid driver’s license and reliable transportation.
• Must be able to lift to 20 pounds.

Primary Responsibilities:

• Provide services to Center guests, including greeting, mail, pantry services, shower & laundry, and referrals to resources.
• Provides case management services to DRC clients.
• Document within 24 hours in Service Point HMIS as needed for clients receiving case management services.
• Oversee cooling & warming center operations.
• Coordinate with Volunteer Coordinator to ensure proper coverage during service hours.
• Support guests and volunteers during service hours.
• Record donations and assist in processing.

Secondary Responsibilities:

• Provides back-up for Center Manager and Community Resource Specialist
• Assist with orienting and training volunteers.
• Provide back-up for van drivers.
• Other duties as assigned.

Agency-wide Responsibilities:

• Participate in supervision, in-service training, and staff meetings.
• Maintains good working relationships with co-workers and positively contributes to group morale.
• Completes all administrative duties, including time sheets, leave requests, etc.
• Uses appropriate channels of communication to resolve conflicts with other staff.
• Interacts with staff, clients, and visitors in a professional and courteous manner.

Skills and Abilities:

• Basis computer skills required, including the use of MS Word and Excel
• Ability to work with volunteers, staff, and community partners.
• Crisis intervention
• Understanding of mental illness, substance misuse, and issues concerning homelessness

Work Conditions include:

• Most work is performed in open Center environment.
• First floor, accessible building with onsite and remote parking.
• Most work is performed onsite; occasional offsite hours may be necessary.
• Work hours include Saturday, holiday, and evening hours.
• Hours must be flexible to accommodate cooling and warming center events.

Incentives and Rewards:

Grassroots offers to pay 100% of the expenses for its employees wishing to take advantage in the following areas:

· Licensure and/or Renewal (ex. Clinical, Nursing, Medical, etc.)

· CEUs

· Professional Trainings and/or Conferences

· Field Certifications

· Automatic wage increases for Certifications achieved while employed.

· $250 Hiring Bonus for full completion of Onboarding and HR trainings. – w/stipulation that they are completed as scheduled by Grassroots.

· $500 Retention Bonus – w/ stipulation that the employee is in positive standing and meets probation.

· Small Loan Option at 0% Interest for 1 year

We do not offer Tuition Reimbursement. This is strictly funding available for professional development and/or training.

**All incentives and/rewards are subject to the employee meeting the required policies and procedures, including, but not limited to, agency’s 3-month probationary period, performance metrics, and/or signed agreements prior to registration and authorization by Grassroots leadership**

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 18 – 20 per week

Benefits:

• Employee assistance program
• Employee discount
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Crisis intervention: 1 year (Preferred)
• Customer service: 1 year (Required)
• Behavioral health: 1 year (Required)
• Mental health counseling: 1 year (Preferred)
• Community engagement: 1 year (Preferred)
• Cleaning: 1 year (Required)
• Public relations: 1 year (Preferred)

Ability to Commute:

• Jessup, MD 20794 (Required)

Ability to Relocate:

• Jessup, MD 20794: Relocate before starting work (Required)

Work Location: In person