10 Call Center Representative Jobs in Beaverton, OR
Graphic Products is Hiring a Call Center Representative Near Beaverton, OR
Graphic Products is currently seeking a Call Center Representative to join our highly reputable team. If you have hands-on technical aptitude, a sharp eye for detail, enjoy customer service and are driven to work both independently and with a team, this could be the job for you!
Job Description:
- Communication via phone, live chat and e-mail to assist customers with any questions or issues they encounter with the software and/or printer(s)
- Develop and maintain technical expertise in Graphic Products applications
- Assist customers with installing and using safety label printing software
- Log cases detailing requests for technical assistance and steps taken to resolve
- Support can include, but is not limited to: software installation, printer and software troubleshooting, printer and software training, template creation, sample printing, order processing, etc.
Other Requirements:
- Must have a minimum of one year technical troubleshooting experience in a call center environment
- A passion for working with people and customer service
- Ability to communicate well, including oral, written and presentation skills
- Intermediate knowledge of Microsoft 365 apps and services
- Detail-oriented self-starter, comfortable working independently and as part of a team
- Excellent time management skills, prioritizing and handling multiple tasks at the same time
- Bilingual (Spanish/English) applicants a plus
Pay/Hours:
- This position offers growth potential in both responsibility and pay. The initial pay is up to $19/hour DOE
- The working hours for this position will be 8 hour workdays (M-F) with likely hours of 6am-2:30pm
Graphic Products is an Equal Opportunity Employer
Job Type: Full-time
Pay: Up to $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are your pay requirements within the "up to $19/hour" starting pay?
- This is a full-time onsite role at our office in Beaverton, are you able & willing to work onsite?
Experience:
- Technical Support in a Call Center Environment: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Print & Book Publishing
$43k-54k (estimate)
09/01/2023
08/10/2024
graphicproducts.com
COLUMBIA, SC
100 - 200
1970
STEPHEN ANDERSON
$10M - $50M
Print & Book Publishing
Related Companies
About Graphic Products
Graphic Products is an innovative leader, providing solutions for safety and visual communication since 1970. Home of the DuraLabel line of industrial label and sign printers, DuraLabel supplies, and PathFinder floor marking materials, the company's full line of products are designed for modern workforce efficiency. Graphic Products leads the industry with safety training materials, educational resources, and up-to-date news and compliance information on topics like arc flash, chemical labeling, and pipe marking. Visit www.GraphicProducts.com or call us at 888-326-9244. Check our job openings ...at www.GraphicProducts.com/Careers. #safety #labels #signs
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The job skills required for Call Center Representative include Customer Service, Call Center, Technical Support, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.
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