on-site call center representative.

• beaverton , oregon

• posted 5 days ago

job details

summary

• $19.50 - $20 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4510279

job details

Beaverton Call Center Rep! $20 an hour~ 40 hours a week Minimum of 6 months experience This Call center operates calls to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. - Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. - Perform research using available resources as needed to provide required information to callers. - Identify and escalate more complex issues to the research team - Complete necessary administrative work as needed and complete call logs accurately - Other projects as assigned by supervisor. For the month of April ONLY - there is a $1000 attendance bonus that would be paid out in May for anyone who starts in April.

salary: $19.50 - $20 per hour

shift: First

work hours: 9:30AM - 6PM

education: High School

Responsibilities

• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

• Perform research using available resources as needed to provide required information to callers.

• Identify and escalate more complex issues to the research team

• Complete necessary administrative work as needed and complete call logs accurately

• Other projects as assigned by supervisor.

Skills

• Active Listening

• Empathy

• Call Center

• Basic Computer Skills

• Spanish

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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telasja reynolds

• telasja.reynolds@randstadusa.com