5 IT Support Specialist Jobs in Grapevine, TX
Grapevine Faith Christian School is Hiring an IT Support Specialist Near Grapevine, TX
IT Support Specialist
Grapevine Faith Christian School exists to develop and graduate authentic Christian leaders.
Position Summary:
The IT Support Specialist supports the mission of our school by being the primary contact for all tech requests. The Specialist fills a crucial role by providing help for users and troubleshooting technology problems in a timely manner. Work is performed under limited supervision. The Specialist will report to the Director of Information Technology.
Status: Full-Time/Hourly/Non-Exempt/12-month
Responsibilities:
- Provides quality service and support for mission critical systems and all end users.
- Installs, configures, tests, maintains, monitors, upgrades and troubleshoots end-user hardware and software in order to deliver required IT support.
- Installs, supports and maintains network devices to ensure roaming and remote user connectivity.
- Provides first-level support for troubleshooting and resolving system failures.
- Troubleshoots and resolves all assigned tech support requests and escalates non-resolved issues to the Director of Information Technology.
- Assist in maintaining inventory of all technology equipment campus-wide.
- A perpetual learner who continually learns new computer applications and develops a high level of operational proficiency.
- Provides training, support and documentation to end users on new and existing equipment and software applications.
- Performs analysis and diagnosis of complex IT problems and recommends and implements corrective solutions including coordinating on-site repairs as needed.
- Installs, maintains and supports IT Equipment.
- Maintains and updates skills as required to remain proficient with respect to advances in computing technologies.
- Maintain and uphold the religious standards of Faith Christian School to include the Lifestyle Statement, Staff Covenant and Statement of Faith.
- Responsible to disciple, instruct and actively pray for the students on our campus.
- Responsible to reinforce a Biblical Worldview in every workplace interaction with both students, staff and faculty.
- Other duties as assigned that are closely related to this position.
- On call for emergency response for system issues.
Qualifications:
- Must possess and model a personal authentic relationship with Jesus Christ.
- Must have a high level of discernment and wisdom, and the ability to manage confidential information.
- Ability to work independently and to make decisions in accordance with the President and Board’s expectations, established school policies and procedures, and the school mission and core values.
- Highly self-motivated and directed with a keen attention to detail and a strong customer service focus.
- Ability to plan, set priorities, and implement work in a disciplined manner to keep multiple projects progressing to completion simultaneously with minimal direction.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize tasks in a high pressure environment.
- Strong hands-on technical knowledge of PC operating systems, Windows 10 & 11, MacOS, iOS and ChromeOS.
- Strong working knowledge of Internet uses and typical user connectivity problems.
- Familiarity with TCP/IP, DNS, DHCP, and VLANs.
- Familiarity with WiFi Systems.
- Experience working in a team oriented, collaborative environment.
- Knowledge of ticketing systems and ability to document problems/solutions.
- Proficiency in Microsoft Office and Office 365, Azure (Entra ID) and Hosted Exchange.
- Proficient in Google Workspace and Google Classroom.
- Understands advanced computing and network architecting concepts.
- CompTIA A , CompTIA Network , and CompTIA Security Certifications are preferred.
- Excellent verbal and written command of the English language.
- Excellent communication, interpersonal and relational skills.
The Director of Information Technology is willing to train the right fit for our ministry.
Job Summary
Full Time
Elementary & Secondary Education
$101k-124k (estimate)
10/12/2023
06/05/2024
grapevinefaith.com
GRAPEVINE, TX
25 - 50
1999
Private
DR ED SMITH
$5M - $10M
Elementary & Secondary Education
Related Companies
The job skills required for IT Support Specialist include Azure, Troubleshooting, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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