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Sales Associate Full -Time

The people who work at Ballard Designs are passionate about creating a destination for aspiring and professional decorators alike. Like a good friend with great taste, they welcome all who visit with warmth and genuine enthusiasm and showcase all the ingredients for the guest to turn their ideas into reality. The passion for our brand is demonstrated through every experience created as we strive to give our guest the inspiration she needs to shape her plans.

With over 30 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is rapidly expanding through our retail and e-commerce divisions. To support this exciting growth, we are seeking high-energy, motivated, team-oriented individuals to join our retail team. If this sounds like you and you're ready to make a real impact, we need to meet you!

Our retail expansion in key markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Ballard brand delivering an outstanding guest experience while performing operational duties to drive sales and deliver an inspiring shopping experience in which our guest feels inspired and empowered to customize their space.

The Sales Associate Position

Primary Responsibilities

Deliver excellent guest service by fostering an environment that is friendly, helpful, knowledgeable and efficient for guests and team members

Follow company policies and guidelines for signage, visual display, and merchandise placement to maximize sales, ensure safety and minimize shrinkage

Build guest loyalty through in-store programs including, but not limited to, Design Services, private label credit card, and community outreach programs

Demonstrate the ability to clearly convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings

Provide guests with accurate and efficient service to educate them on the products and services available through Ballard Designs

Engage in store meetings, trainings and activities to elevate the overall guest experience by sharing the relevant information

Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs

Achieve sales in line with daily, weekly, monthly and quarterly objectives for the store

Contribute in all aspects of store maintenance and merchandising

Assist in maintaining a clean, organized and easy to shop sales floor

Assist in handling merchandise stock and proper ticketing of merchandise

Keep up to date on the technical aspects and resources available to serve the needs of the guests effectively

Participate in store inventory

Qualifications/Experience

High School Diploma or GED or equivalent combination of experience and instruction

1-2 years of specialty retail sales experience

Ability to demonstrate understanding of professional sales procedures and customer service

Excellent communication skills, including verbal, written and active listening

Computer skills, including point of sale software, internet based programs and previous cash handling required

Ability to be mobile on the sales floor for extended periods of time

Availability to work flexible schedule, including evenings, weekends and holidays

Ability to lift and mobilize medium to large items, up to 50lbs

Ability to climb ladders and be fearless

Ability to continually smile, be nice, and be genuinely friendly in an environment where guests are the reason we are in business