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Description
OUR CULTURE:
Our mission and core values are brought to life by our culture. At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: We are open to all. We are a place where you can belong and become. We are genuine: We value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: We support you in your journey to develop your full potential. We are determined: We are on a relentless quest to make our community stronger, beginning with you.
Requirements
Membership Services Representative
Reports to: Membership Services Director
Department: Membership
Classification: Part Time, Non-Exempt
Compensation: $14-15 Hourly Shift Premium for Nights (M-F 5pm-close) and weekends (any shift Saturday or Sunday)
POSITION SUMMARY:
Make a difference and transform lives in your community while working in a fast-paced, endorphin-filled atmosphere. As a Membership Services Representative at the Grand Traverse Bay YMCA, you’ll build relationships and engage with members while advancing the mission of a community-oriented nonprofit. Representatives deliver excellent customer service to all members, guests and program participants.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
WORKING ENVIRONMENT:
CORE COMPETENCIES:
Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Part Time
Civic & Environmental Advocacy
$33k-42k (estimate)
11/08/2023
06/17/2024
gtbayymca.org
TRAVERSE CITY, MI
100 - 200
1964
Private
TOM VAN DEINSE
$10M - $50M
Civic & Environmental Advocacy
The job skills required for Membership Services Representative- Part-Time include Customer Service, Initiative, CPR, Problem Solving, Collaboration, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership Services Representative- Part-Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership Services Representative- Part-Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership Services Representative- Part-Time positions, which can be used as a reference in future career path planning. As a Membership Services Representative- Part-Time, it can be promoted into senior positions as a Member Certification Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Services Representative- Part-Time. You can explore the career advancement for a Membership Services Representative- Part-Time below and select your interested title to get hiring information.