We are looking for a compassionate and organized Veterinary Receptionist who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the customers with their pets. Your other duties and tasks include answering the phone and emails, scheduling appointments and consultations, processing payments, and maintaining and updating patients’ records.

Our preferable Veterinary Receptionist should have amazing customer service, communication skills, and remain calm under pressure. While communicating with customers, answering their questions, and assisting them with their medication, you need to show that you can be trusted and maintain a professional and engaging relationship. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player. The Core Values we look for in all of our employees are Understanding, Outgoing, Caring, Discipline, Pride in Work, Good Time Management, and, most importantly, Integrity. Medical or Animal Hospital Reception experience a plus!

Tasks include:

• Greet and welcome customers and their pets into the vet clinic or hospital
• Check in the customers
• Maintain, update, and file patients’ charts and records
• Answer phone calls and emails
• Schedule appointments, consultations, and surgical procedures
• Receive and process payments
• Issue invoices for services
• Answer the customers’ questions and concerns with compassion
• Educating the client on our protocols for vaccines, surgical procedures, and boarding requirements,
• Ensure that customers and their pets are seated comfortably in the waiting room
• Maintain the waiting room and front desk area clean and organized

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• ER
• Hospital
• In-person

Experience:

• Veterinary clinic: 1 year (Preferred)
• Retail/Office Customer service: 2 years (Required)
• Medical Receptionist: 2 years (Preferred)

Ability to Commute:

• Las Vegas, NV 89149 (Required)

Work Location: In person