The Golf Operations Host is responsible for registering golfers and handing them off to outside personnel. The Falls at Grand Falls Casino and Golf Resort is truly a spectacular property, and our staff is the cornerstone of our organization. We employ people who are dedicated to providing outstanding guest service. It is our staff’s commitment to excellence that provides an unparalleled experience for our guests each and every day, and we look fo...
Responsible for leading a small crew of project technicians in refurbishing tasks of hotel and other Facility areas as needed. Maintaining GFCR assets and providing restorative services across the facility. Primary work schedule will be dayshift Mon-Fri and will be conducive to hotel operations which will minimize guest interruptions. Additional shifts and hours may be required depending on the project and duties at hand. You must be capable of...
Job Description. Job Description. The Maintenance Manager will work closely with the EVS Manager and Facilities Director in the day-to-day management of the facility and maintenance staff. Maintenance Managers are in charge of coordinating and supporting the plant maintenance personnel and contractors to achieve safe, efficient completion of the workload and meeting the needs of all customers both internal and external. This position is responsib...
Job Description. Job Description. Front Desk Supervisors assist with ensuring the best in customer service for the Call Center, and Front Desk. Front Desk Supervisors are required to handle all guest problems and complaints in a timely and efficient manner while maintaining a positive and helpful attitude. Front Desk Supervisors provide on-going staff training and continue to keep communications between the Hotel Director, Front Desk Manager and ...
Position Summary. . Looking for a "Jack of all trades" individual who can provide immediate assistance to all departments for basic repair of Plumbing, HVAC, Electrical, Carpentry and Mechanical systems. Conduct regular maintenance routines and rounds. Conduct preventive maintenance as directed. Maintain cleanliness of departmental spaces. Be a self-starter with the willingness and ability to work with little or no supervision during off hours an...
Job Description. Job Description. This position is the number one management position for Banquet Culinary Team Members. The position will be directly or indirectly responsible for food production in banquets, as well as menu development, cost controls and personal supervision of all reporting positions. This position requires food production experience for large, medium and small groups including plated functions, Buffet functions, breaks, recep...
The Player Development Manager is responsible for the supervision and leadership for VIP Hosts and Casino Host. Ensuring that the VIP department is focused on player development and cultivating new player base. They are involved with player activities and are expected to respond to guest situations as they arise. Knowledge, Skills, and Abilities. Ability to effectively understand the player tracking system including reading customer accounts, com...
Essential Duties and Responsibilities. . . Provide exceptional guest service to all customers at all times. . Lead a crew of EVS team members, mentoring and coaching as needed. . Inspect all work and provide feedback. . Must possess a basic understanding of chemical safety and recommended best practices. . Cleans restrooms multiple times each day including floors and fixtures. . Cleans all gaming devices, tables and chairs associated with the Cas...
Job Description. Job Description. To conduct continuous surveillance of all areas of the casino via floor surveillance and use of the CCTV system as directed by Surveillance Shift Managers or the Director in compliance with IRGC, departmental and company regulations. Requirements. Provide exceptional guest service to all customers. Supports other. Managers/Directors. and Executives with assistance and information relating to the protection of ass...
Job Description. Job Description. NEW WAGE INCREASE. premium pay attendance bonus profit sharing full benefits 3 day weekends. The EVS Associate position ensures the casino floor, all guest areas, and the back of house areas are clean and disinfected. We currently have both dayshift and nightshift openings for motivated team members. We offer a brand new pay program, and an excellent benefit package including Premium Pay, and quarterly profit sha...
Job Description. Job Description. The primary responsibility of a Lifeguard at Grand Falls will be to monitor activities of swimmers/bathers in the swimming pool area, ensure a safe environment, and to provide emergency assistance as required. All duties are to be performed in accordance with Grand Falls Casino Resort’s policies. Provide exceptional customer service to all internal and external customers. Possess a Red Cross Life Saving Certifica...
Job Description. Job Description. Responsible for parking and retrieving Guests’ vehicles. Greets Guests and ensures timely service. Providing assistance to anyone requiring it while acting in a professional manner at all times. Provides exceptional customer service to all internal and external customers. Greets all patrons in a positive and friendly manner. Maintains a working knowledge of company facilities, activities and special events on pro...