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JOB OVERVIEW:
Responsible for the management of all aspects of the Front Desk functions, in accordance with resort standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective team members. The Front Office Manager is also responsible for controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute the Grand Beach Hotel. Investigation of breeches in security and/or violations of safety protocols to determine most probable cause and possible solution(s). To ensure the safety and security of guests and employees and the protection of Grand Beach Hotel property and assets.
REPORTS TO:Director of Operations
SUPERVISES:Assistant Guest Services Manager, Guest Service Agents
WORK ENVIRONMENT:
Front Desk and Back Office Areas, Guest Rooms and Public Areas.
KEY RELATIONSHIPS:
Internal: Staff in Front Desk, Front Desk Management, Resort Managers, Food and Beverage, Accounting, Housekeeping, Executive Offices and Engineering.
External: Resort guests/visitors, other vendors/suppliers.
Essential:.
Desirable:
Essential:
SECONDARY JOB FUNCTIONS
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Full Time
$45k-60k (estimate)
03/28/2024
04/13/2024
grandbeachhotelsurfside.com
SURFSIDE, FL
50 - 100
2009
Private
JACQUES G MURRAY
$5M - $10M
The job skills required for Front Desk Manager include Front Office, Guest Service, Housekeeping, Accounting, Billing, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.