You haven't searched anything yet.
GRAFTON VILLAGE CHEESE CO.
Sales Operations Coordinator
The Grafton Village Cheese Company produces premium, aged cheddar cheese and specialty cheeses using traditional methods and milk from local dairy farms. It is a national leader in artisanal cheese making. It is a for profit business of the nonprofit Windham Foundation, based in Grafton, Vt. The mission of the Windham Foundation is to promote the vitality of Grafton and Vermont’s rural communities through its philanthropic and educational programs and the GVCC is an important contributor to these endeavors.
Position Summary:
As a Sales Operations Coordinator, you will be responsible for supporting the sales team in achieving their goals. You will collaborate with various departments to streamline processes, enter orders, manage data, provide customer support and some outbound sales work. Your role is crucial in maintaining accurate sales records, managing sales tools/systems, and facilitating communication between different stakeholders.
The position is ideally based in our Proctorsville, Vermont location but Grafton is also possible. A hybrid work from home schedule would be considered for the right candidate.
Reports to: VP of Sales and Marketing
Status: Non-exempt
Date: May 20, 2024
Essential Job Functions
Brand Representation and Customer Relationships
· Develop a thorough understanding of the GVC history, philosophy, product line offering and services to effectively represent GVC’s brand.
· The Sales Operations Coordinator will be responsible for being the first line of communication with customers via phone, fax or email, and entering all orders into the database correctly. As this position is the voice of the company, professionalism is of the utmost importance. Orders, pricing, discounts, ship dates all need to be confirmed within the company before being discussed with the customers.
· This position will need to work closely with sales, office staff, inventory, shipping, and accounting functions of the company from confirmation of customer orders to customer invoicing.
· Support the sales team in managing customer relationships, including responding to inquiries, resolving issues, and addressing customer needs.
· Ensure timely and accurate communication with customers regarding orders, deliveries, and other sales-related matters.
· Suggest substitutions to customers for items ordered that are unavailable; encourage customers to purchase the maximum possible amount of product helpful to their business.
· Work with all departments to ensure customer satisfaction on all levels.
Sales Support
· Maintain and organize the electronic and physical inventory of all sell sheets, POS and other sales materials, in conjunction with Marketing.
· Organize visits by wholesale customers with the appropriate entities within GVCC.
· Communicate customer problems with cheese products effectively to production and management.
· Identify, qualify and make phone or email solicitations of potential new customers.
· Provide inside sales support by sending out sales kits/samples or marketing materials.
· Maintain database of prospects and active customers for various uses.
· Fulfill requests for price lists, distributor contacts, sales materials and more while in communication with sales managers.
· Follow up with trade show leads prior to assignment.
· Manage all house/unassigned customers.
· Assist with managing and coordinating all tradeshow events
· Fill out all New Item and New Vendor paperwork to support sales
· Send out new price lists as required; track receipt and implementation date
Required Skills
· Proven ability to deliver results and meet deadlines
· Ability to be self-motivated and to prioritize multiple tasks appropriately
· Proficiency in CRM systems and other sales tools.
· Proficient in operating a computer and associated applications (MS Office, Excel in particular )
· Strong analytical skills with the ability to interpret sales data and generate meaningful insights.
· Excellent organizational and multitasking abilities, with attention to detail.
· Effective communication and interpersonal skills, with the ability to collaborate cross-functionally.
· Problem-solving mindset with a proactive approach to process improvement.
· Ability to thrive in a fast-paced environment and adapt to changing priorities.
Required Experience and Education
· Experience in retail and wholesale environments, preferably food-related
· Bachelor's degree in business administration, marketing, or related field
· Proven experience in sales operations, sales support, or similar role.
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$69k-88k (estimate)
05/22/2024
09/17/2024
graftonvillagecheese.com
BRATTLEBORO, VT
25 - 50
1892
Private
STEPHAN MORSE
$10M - $50M
Retail
Grafton Village is a dairy company that manufactures and distributes cow and goat cheese products for residential and industrial applications.
The job skills required for Sales Operations Coordinator include Sales and Marketing, Problem Solving, Customer Relationship, Inside Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Operations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Operations Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Operations Coordinator positions, which can be used as a reference in future career path planning. As a Sales Operations Coordinator, it can be promoted into senior positions as a Media Design Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Coordinator. You can explore the career advancement for a Sales Operations Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Sales Operations Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Operations Coordinator job description and responsibilities
Serves as a liaison and primary point of contact for clients and stakeholders regarding the delivery and evaluation of contracted training. Stakeholders include clients, college staff and instructors.
05/04/2022: South Bend, IN
They assist with project management by creating assignments, tracking progress, and resolving issues.
04/27/2022: Lubbock, TX
Sales Operations Coordinators perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
04/30/2022: Evansville, IN
They assign and oversee the work of classified staff and provides input regarding performance evaluations.
04/29/2022: Lexington, KY
They are responsible in managing budgets and preparing financial reports for senior management.
04/24/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Operations Coordinator jobs
Demonstrated experience as an account coordinator, sales assistant or similar role.
04/05/2022: Saint Louis, MO
Sales Operations Coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
04/01/2022: Miami, FL
While some sales operations coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
04/26/2022: Fort Worth, TX
Gain certification such as Certified Sales Professional and Professional Certified Marketer.
03/13/2022: Springfield, MA
Attend training & development sessions to understand the requirements of Sales, and be able to provide Sales with updates on new developments and tools.
04/24/2022: Lubbock, TX
Step 3: View the best colleges and universities for Sales Operations Coordinator.