2 Customer service professional Jobs in Eastchester, NY
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gpac is Hiring a Customer service professional Near Eastchester, NY
Are you passionate about providing exceptional service and helping customers navigate the complexities of insurance? We are seeking a dedicated Customer Service Representative with a proven track record in delivering outstanding customer experiences.
In office position.
Responsibilities :
- Serve as the frontline point of contact for customers, providing information, guidance, and support regarding insurance products and services.
- Respond promptly and professionally to customer inquiries via phone, email, and live chat, addressing concerns and resolving issues effectively.
- Process policy changes, claims, and billing inquiries accurately and efficiently.
- Educate customers on insurance coverage options, policy details, and eligibility criteria.
- Maintain accurate records of customer interactions and transactions using CRM software.
Requirements :
- Minimum of two years of experience in a Customer Service Representative role preferably within the insurance industry.
- Active Property & Casualty (P&C) license preferred but not required
- Excellent communication skills, both written and verbal, with a customer-centric approach.
- Strong problem-solving abilities and a proactive mindset in resolving customer issues.
- Proficiency in using CRM systems and basic computer skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Benefits :
- Health, dental, and vision insurance coverage.
- Ongoing training and professional development opportunities.
- Collaborative and supportive team environment.
Join our team and become an integral part of our commitment to delivering top-notch service to our valued customers. If you meet the qualifications and are ready to contribute your expertise in the insurance field, apply now!
Salary Range $40.000-$50,000
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Last updated : 2024-04-24
Job Summary
Full Time
Business Services
$55k-71k (estimate)
04/26/2024
05/01/2024
gogpac.com
SIOUX FALLS, SD
50 - 100
1990
ALYSSA HERMAN
$10M - $50M
Business Services
Related Companies
About gpac
Growing people and companies since 1990 with a blend of art and science. Our business and expertise are the recruitment and development of top talent. Building the right people, for the right companies, right now! We have the expertise, track record, and confidence to work on nearly any project, any time, anywhere. Our team, with collective experience of over 250 years, is passionate about what we do and 100% dedicated to being the best. We are committed to providing an unequaled standard of excellence to the clients and candidates we serve. We are extremely competitive, client focused, and re...alize that our value is in our ability to deliver the right solutions at the right time. We understand that candidates must be proven players that fit the philosophy, goals, and culture of your organization. Throughout our over 28 years of service nationally, we have built strong relationships with thousands of people by listening, understanding, and delivering. This has allowed us to become recognized as a leader within the staffing world!
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The job skills required for Customer service professional include Customer Service, Problem Solving, Communication Skills, Billing, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service professional positions, which can be used as a reference in future career path planning. As a Customer service professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service professional. You can explore the career advancement for a Customer service professional below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Professional job description and responsibilities
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Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Professional jobs
Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.
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When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.
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They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.
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Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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Step 3: View the best colleges and universities for Customer Service Professional.
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