Why Gossett Motors?

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professionals with the ambition and aptitude to become part of the retail automotive industry. We are searching for intelligent, energetic individuals with positive attitudes. We will provide the tools to succeed in a fast-paced work environment. You must have a 'can-do' attitude to achieve targeted goals.

JOB SUMMARY

Assist end-users in resolving hardware and software issues by responding to phone and email communication, diagnosing problems, and performing troubleshooting activities. Install, configure, test, monitor, upgrade, troubleshoot, and repair computer systems, networks, and peripherals utilizing industry best practices. Involves lifting, moving, and carrying of heavy I.T. equipment. Document, track, and monitor problems to facilitate timely resolutions. Employ established guidelines and instructions to perform daily job functions. Requires 1 years experience in I.T.

Responsibilities:

• Provide support for computer workstations and servers; basic application and networking issues
• Escalate support issues according to the escalation procedure
• Foster communication with the end-user to strengthen trust and partnership
• Provide onsite or remote support when necessary
• Always be sure work is done at a professional level in both functionality and appearance
• Maintain company documentation standards for proper issue tracking and end-user support
• Effectively manage time and prioritize issues
• Proactively recognize issues and plan accordingly before they become large scale problems
• Maintain a professional appearance

Requirements:

• 1 year(s) of working experience with desktops and networking, including Windows 10 OS, Microsoft Office suite (03-2013), Apple iOS
• Associates or Bachelor’s degree preferred
• Basic networking knowledge and troubleshooting
• Excellent communication skills
• Ability to lift and move 50 pounds
• Microsoft ADS and Exchange experience is a plus
• Team-oriented approach
• Occasional work outside normal schedule

Gossett Motor Cars Benefits: 

• Team-oriented environment
• Advancement opportunities
• Paid vacation
• 401(k) with company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car lease/purchase program
• Wellness program
• On-site mobile health clinic