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Lenny’s Grill & Subs
Who We Are:
In 1998, the first Lennys opened in the small town of Bartlett, Tennessee, just north of Memphis. And from the very first day, Lennys delivered on the promise of providing great food to every guest. Lennys commitment to quality ingredients and exceptional service, as well as the knowledge of the kind of subs that people love, inspired us to create one of the most innovative menus in the industry. Naturally, it wasn’t long before entrepreneurs caught word of this and desired to bring Lennys to their communities.
Lennys’ legacy continues to this very day. The energy of our new management team is contagious, and we are excited about the long-term potential of the brand and the success of our franchisees. With over 100 locations open or in development, Lennys is a stand-out brand with huge brand equity, low investment costs and huge potential earnings in the immensely popular sandwich industry.
How We Build Our Team:
We seek exceptional team members who exhibit the following values:
Position Description
Position Title: Franchise Business Consultant
Department: Operations
Reports To: Sr. Director of Operations
Lennys Grill & Subs is looking for a relentless Change Agent for our beloved Sandwich Brand which is embarking on an aggressive growth trajectory! If you thrive on challenges and have a solid track record in transforming operation performances through working with others, this might be the opportunity for you! The Franchise Business Consultant embraces the Lenny’s brand, is resilient, resourceful and entrepreneurial. He/she will be driving the success of Lenny’s through working closely with Franchise Owners to provide coaching, guidance, and needed expertise to facilitate their success! The Franchise Business Consultant will be assigned a territory consisting of approximately 50 restaurants.
Accountabilities:
· Achieves financial and operational results through effective oversight of operations programs and initiatives.
· Completes targeted number of restaurant/FO’s visits and provides exemplary business consulting services to Franchise Partners to drive their success.
· Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective visits
· Works as needed with cross-functional teams such as R&D, marketing, purchasing, training and others to launch and achieve targeted results for operations programs and initiatives. Ensures all FO’s participate in all initiatives.
· Builds leaders; provides continuous leadership to his/her FO’s related to leadership and successful operations management.
· Launches new operational programs, food products/other promotional items associated with the annual marketing calendar.
· Represents company operations as needed on various operations, Franchise Advisory Council, R&D, training, information technology, purchasing or other functional committee as needed.
· Ensures specifications/Standard Operating Procedures and Food Safety procedures are followed (proper Brand representation).
· Ensures franchise participation in the Service Excellence program and uses data to coach, counsel and recognize operators.
· Executes brand marketing plan.
· Reviews P&L reports for each location in territory on a regular basis, leads analysis discussions with FO’s and supports the development of action plans for improvement.
· Formulates action plans and sets deadlines for completion/compliance where needed.
Position Requirements:
· 5 - 7 years of restaurant/franchise operations experience.
· Quick service, multi-unit franchise operations, and/or hospitality industry experience.
· Strong ability to build relationships, effectively communicate and positively influence Franchisees and other key constituents.
· Strong financial acumen, analysis/problem solving, negotiating and influencing skills.
· Demonstrated and successful ability to lead, motivate, hold accountable, develop, direct and achieve target results for Franchise Partners.
· Ability to travel 80% of time.
· Demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
· Possesses a high degree of drive with a proven track record of achieving results.
· Excellent communication (written and oral), organization and problem solving skills.
· Proficiency in Microsoft computer skills, i.e. Word, PowerPoint, and Excel.
Job Type: Full-time
Salary: $85,000.00 - $90,000.00 per year
Benefits:
Experience level:
Restaurant type:
Shift:
Weekly day range:
Ability to commute/relocate:
Experience:
Full Time
$89k-118k (estimate)
03/20/2024
03/18/2025
Ohio
200 - 500
Michael Papianou
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Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant .
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Assist franchisee with assessing talent and bench strength at all levels to achieve short and long term business needs.
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Actively share and assist franchisees in adopting best practices.
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A franchise consultant counsels people who are considering franchise ownership.
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They typically help people at both ends of the business.
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To excel at a franchise consulting business, you must enjoy working with others, be friendly, and have a genuine interest in entrepreneurship and business opportunities.
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You will also need good organizational and follow-up skills and approach your work with a certain amount of hustle, where you are super responsive to calls and emails.
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The franchise consultant must be an active listener to best serve the candidate.
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A franchise consultant must consider what’s best for the candidate.
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The most successful franchise consultants are good at building strong relationships with both franchisors and the candidates they serve.
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