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We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE ? ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear ? which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.

General Description: 

The Territory Office Manager will manage the location Office Admin and Office Managers while also providing multi-location CTSC business support by developing and executing steamlined processes, strategic insights, performing administrative work including but not limited to: all after hours billing, chargebacks, timecard correction sheets, all pending billing documents, mointor any incoming and outgoing internal transfers. This position will communicate with CTSC location and district managers.

Responsibilities will include but not be limited to:  

• Manage location Office Admin and Office Managers in maintaining audit compliance and create streamlined efficiencies in the overall billing processes.
• Perform custom and miscellaneous billing/corrections functions in order to meet customer needs while ensuring compliance with billing processes and adherence to established policies/internal controls.
• Monitor and Assist in billing for National Accounts, Government Accounts and Local Book customers.
• Take responsibility for managing collections activities to minimize credit losses, including Credit Card as well as A/R sales.
• Strategic Insights: Work with large and local book customer fleet accounts to understand any challenges and provide business support by developing/recommending streamlined processes based on current data which will help create efficiencies for the market and possibly nation-wide business. 
• Assist Management in Expense Control and Accounts Payable insuring POs and Invoices are processed and/or submitted timely and accurately.
• Will assist with some FCR review items and timecard corrections. Unsettled purchase orders in the mainframe and procureit.
• Responsible for other miscellaneous assigned tasks related to the billing, claims and audit compliance workload.
• Recommend process improvement ideas based on trends they are seeing in the work queues.

Basic Requirements: 

• Minimum of 2 years previous office administration experience including general financial and management concepts including cash management, credit & collections, billing & receiving functions, inventory management, accounts payable.
• Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements. 
• Must be at least 18 years of age. 
• No relocation is being offered for this position 
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future 

Preferred Qualifications: 

• High School Diploma or GED 
• Previous experience managing a team is preferred

Candidate Criteria: 

• Must be able to work independently, staying on task and following?schedules and meeting?deadlines.? 
• Must be proficient with computers, including Microsoft Office (Excel, Word, Outlook) and related programs.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.