1 Service Supervisor Job in Baytown, TX
Goodyear is Hiring a Service Supervisor Near Baytown, TX
Job Summary:
We are seeking a highly motivated and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for overseeing and managing the customer service department, ensuring exceptional service delivery to our valued customers. This role requires strong leadership skills, technical knowledge, and the ability to effectively communicate with both customers and team members.
Duties:
- Supervise and lead a team of customer service representatives, providing guidance, support, and training as needed
- Monitor and evaluate customer service performance metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction
- Handle escalated customer inquiries or complaints, resolving issues in a timely and professional manner
- Collaborate with other departments to ensure seamless coordination of customer service activities
- Develop and implement customer service policies and procedures to optimize efficiency and effectiveness
- Stay updated on industry trends and best practices in customer service management
Qualifications:
- Previous experience in a supervisory or leadership role in a customer service environment
- Strong knowledge of high voltage systems, schematics, logic controllers, HVAC, and industrial maintenance
- Excellent communication skills, both verbal and written
- Proven ability to manage multiple priorities and meet deadlines
- Proficient in project management principles
- Ability to maintain composure in high-pressure situations
- Experience in maintenance management is a plus
We offer competitive compensation and benefits packages. If you are a dedicated professional with a passion for delivering exceptional customer service, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the job.
Job Type: Full-time
Pay: $56,072.00 - $59,759.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 5 years
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
- Warehouse
Ability to Relocate:
- Baytown, TX 77521: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Retail
$66k-87k (estimate)
04/11/2024
08/08/2024
ceoalberttire.com
Beltsville, MD
<25
Retail
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The job skills required for Service Supervisor include Customer Service, Leadership, Communication Skills, Communicates Effectively, Customer Satisfaction, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Supervisor positions, which can be used as a reference in future career path planning. As a Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Supervisor. You can explore the career advancement for a Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
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Create and maintain environmental service staff schedule.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
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Step 3: View the best colleges and universities for Service Supervisor.
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