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Service Manager
$92k-118k (estimate)
Full Time 1 Month Ago
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Goodyear Commercial Tire is Hiring a Service Manager Near Wayland, MI

General Description:

As a Service Manager you will perform managerial duties for a Commercial Tire Center , which is an "on-highway" location, providing light mechanical service and tire service to the Commercial Trucking industry.

Responsibilities will include but not be limited to:

  • Provide exceptional customer service to ensure long term growth in sales and profits.
  • Work to ensure center profitability.
  • Facilitate communications throughout the center while working closely with the General Manager.
  • Assist in technical areas as needed.
  • Inventory management
  • Assist with training, coaching, and development of associates.
  • Coordinate daily work duties by communicating specific work assignments and responsibilities to associates and hold them accountable.
  • Provide "Service Excellence - Always" to meet the service goals of the location and customers.
  • Comply with all safety policies and practices.
  • All other duties as assigned by management.
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting

Basic Requirements:

  • At least Three year of relevant experience in problem solving and repair work (Service and/or management experience is required).
  • Must be willing to work scheduled shifts including nights and weekends.
  • Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements.
  • Must be at least 21 years of age.
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

  • High School Diploma or GED preferred

Candidate Criteria:

  • Strong oral and written communication ability.
  • Commitment to follow all safety procedures and work in a safe manner.
  • Must be able to work in a results-oriented, fast-paced environment as part of a team.
  • Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Day range:

  • Monday to Friday

Shift:

  • Evening shift

Experience:

  • Tire service management: 3 years (Required)

Ability to Commute:

  • Wayland, MI 49348 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$92k-118k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

07/10/2024

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The job skills required for Service Manager include Initiative, Written Communication, Products and Services, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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