Goodwill TalentBridge is seeking an experienced Order Entry/Customer Account Specialist for a packaging company located in Schaumburg, IL. This role is a temporary-to-hire position offering great stability and growth in a small/collaborative office.

Monday-Friday 8:00AM-5:00PM, Starting Pay $20/HR and up.

Why Apply?

• Quick Response Times and Easy Onboarding Process
• Wonderful Team Environment and culture in the office
• Internal Growth and Stability
• Collaborative Team Environment

Responsibilities:

• Answer general questions the customers/clients may have about available products and services
• Enter customer purchase orders or sample requests; perform necessary tasks to ensure timely and accurate processing
• Maintain customer relationships by responding to inquiries promptly and efficiently and keeping record of details.
• Setup and resolve problems with customer accounts
• Forward information to appropriate departments as needed
• Provide customers with information on any open orders and invoices
• Communicate with customers via Live Chat to provide real time help and services

SKILLS & ABILITIES

• Strong verbal and written communication skills
• Data Entry/ Order processing
• Salesforce
• Attention to Detail
• Multitasking
• Organization
• Time management

Education

• High School Graduate or General Education Degree (GED)

Job Type: Full-time

Pay: From $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No nights
• No weekends

Experience:

• Order entry: 2 years (Required)
• CRM software: 1 year (Preferred)

Work Location: In person