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JOB DETAILS:
Level: Manager
Exemption Status: Exempt
Primary Work Location: South San Francisco Warehouse
Position Type: Full Time
On-Site Requirement: Full Time On Site
Travel Requirements: May travel to different sites as needed
JOB SUMMARY
Working in a key leadership role to the e-commerce department, the Ecommerce Manager, Operations oversees the shipping, customer service and books & media e-commerce teams. This role helps to enhance e-commerce operations and ensures the development of staff and program participants under their leadership.
This role requires an innovative approach that focuses on helping to drive the overall e-commerce revenue and productivity by analyzing and improving current e-commerce operational processes and systems. The Ecommerce Manager, Operations works closely with other department leaders, and employees at every level to problem-solve, enhance efficiency, and produce positive mission outcomes.
The Ecommerce Manager, Operations requires strong interpersonal and leadership skills that involves building and managing relationships, overseeing leadership development of the Assistant Managers, and working cross functionally with other lines of business and engaging with upper management.
RESPONSIBILITIES
Leadership
Revenue Generation
Customer Service
Operations
Knowledge, Skills & Abilities
Full Time
$121k-161k (estimate)
05/07/2024
05/20/2024