Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

PROGRAM OVERVIEW:

Goodwill’s FIRE program helps fathers obtain the skills necessary to be involved in their children’s lives through the National Fatherhood Initiative’s (NFI) 24/7 Dad® program. Through a series of workshops, FIRE provides fathers with the parenting, relationship, and communication skills they need to be involved, responsible, and committed fathers.

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POSITION SUMMARY:

The Case Manager Facilitator is a vital and impactful position for the Fatherhood FIRE program Community Reintegration Department. The Case Manager Facilitator’s primary responsibility is to facilitate the NFI’s (National Fatherhood Initiative) 24/7 Dad curriculum workshops both in person and virtually. The Case Manager Facilitator will create a working relationship with the participants in the assigned cohort, serve as the point of contact for the participants, complete and update any necessary service planning documents, and attend in-person and virtual workshops. In addition, the Case Manager Facilitator will regularly update the federal management information system for all cohort participants and requests, secure and distribute all benchmark incentives. Team role assignments will vary between cohorts. The Case Manager Facilitator, in partnership with the rest of the service team, will participate in activities designed to engage the participants from interest in the program through job retention. 

Essential duties include, but are not limited to:

• Participate in the recruitment of potential program participants and assist in completion of enrollment paperwork, as appropriate.
• Conduct on-going meetings with participants to ensure quality service delivery and conduct progress reviews of goals in accordance with program/contract guidelines.
• Work jointly with funding partners, such as Duquesne University, to arrange participant interviews and conclusion of workshops.
• Facilitate Father-centered workshops (in person and virtually) focusing on the needs of participant(s).
• Engage in community outreach and recruitment efforts; build new community relationships and maintain established partnerships for the recruitment of participants.

Status: Full-time

Location: Lawrenceville Workforce Development Center: 118 52nd Street, Pittsburgh, PA 1520

External Hiring Range: $37,960.00 up to $39,478.40/year

Retention Bonus: $1,500 after successfully completing six months of employment, and $1,500 after successfully completing one year of employment.

Schedule: Monday through Friday including evenings and occasional weekends. Schedule may vary depending on department needs.

Travel Required: Yes, travel to Goodwill locations in Southwestern Pennsylvania may be required.

QUALIFICATIONS:

• High school diploma or equivalent AND 6 years of experience required. OR
• Associate degree AND 4 years of experience required. OR
• Bachelor's degree AND 2 years of experience required. OR
• Master’s degree AND No experience required. 

Required Experience: Experience working in human and/or social services field(s) .

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

• Candidates must have or be willing to obtain the COVID vaccine prior to the first day of employment.