Job Summary:

The Employment Services Coordinator performs vocational case management, job readiness, job development and placement, and other duties to support assigned Mission Services programs.

*Please Complete our Goodwill application along with this one at https://my.peoplematter.com/mja/goodwillindustriessouthca/jobapp/GetStarted

Duties/Responsibilities:

• Recruits program participants through activities such as solicitating referral sources, attending community events, and speaking with self-referred individuals.
• Performs program enrollment activities such as orientations and intakes.
• Develops individualized service plans for job search, training, work experience, and/or subsidized employment.
• Prepares program participants for employment through job readiness workshops and/or one-on-one meetings to develop materials such as the master application, relevant work skills, identifying barriers to employment, resumes, cover letters, mock interviews, etc.
• Develops and continues relationships with employers, community organizations and leaders to assist participants in gaining and/or maintaining employment and/or work experience.
• Researches, understands, and utilizes local labor market information to help individuals make informed career choices.
• Meets with employers to give presentations/information that are designed to learn about the needs of the business, describe supports offered by the program, and describe individuals’ strengths that are relevant to the position.
• Performs job retention services for the designated time period and verifies employment as needed.
• Assists program participants with job coaching and mentoring necessary to maintain employment as necessary.
• Provides outreach services in a variety of methods, as necessary, to individuals when they appear to disengage from the service.
• Assists participants with onboarding/orientation activities as needed.
• Maintains documentation related to participant participation to include timesheets, performance evaluations, and paystubs for participants in work experience or subsidized employment.
• Participates in team meetings with internal staff and outside providers, as appropriate, and communicate individually with team members between meetings in order to coordinate.
• Maintains all documentation on assigned cases including up-to-date case notes, updating any required databases, completely required reports, and assembles documentation for billing.
• Adheres to program standards and outcomes as outlined in program policies/procedures, program contracts, and referral and accreditation agency standards.
• Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to speak/read/write proficient English; Bilingual skills preferred.
• Proficient with Microsoft Office/Office 365.
• Ability to market and place individuals with disabilities, lack of skills, negative work history, justice-involved, and/or multiple barriers to employment.
• Ability to work both independently and collaboratively.
• Works well under pressure and with deadlines; ability to multitask.
• Excellent time management skills, organizational skills, and attention to detail.
• Honesty, integrity, reliability, punctuality.
• Thorough knowledge about company’s mission and services.
• Uphold compliance with all legal, health, and safety guidelines.

Required Experience:

• Bachelor’s degree or experience in employment services.
• Valid driver license and insured/reliable vehicle.
• Background check.

Physical Requirements:

• Free from drug and alcohol abuse.

Environmental Conditions:

• Office.
• Off-site meeting locations.

Equipment, machines and tools used:

• Computer.
• Printer
• Copy machine.
• Phone.

Personal Protective Equipment Used – Assigned at orientation/as needed:

• Hand sanitizer (available at worksite)
• Disinfectant wipes (available at worksite)

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person