Description

Clerk Processor II

General Summary:

As a Clerk Processor II you will be responsible for customer service, accepting donations from the public, distributing receipts, sorting, stacking crates using either a forklift or Crown stacker (depending on location), merchandising, sorting, cleaning, hanging, pricing, and tagging miscellaneous donated merchandise. We have fun while providing fast, and friendly service to all of our customers and donors.

This position is a full time, non-exempt position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; Paid Holidays, and Paid Time Off. This position is employed by Goodwill Industries® of Sacramento Valley and Northern Nevada, Inc.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Adhere to principles of work station organization

• Provides quality customer service in a timely and courteous manner to all shoppers, donors and employees.

• Responsible for transporting heavy materials in dock/warehouse by forklift or Crown stacker.

• Responsible for loading and unloading of containers/bales on and off trucks and trailers.
• Assist in ensuring machinery is in proper working order.
• Responsible for adhering to safety standards set forth by Goodwill.
• Cleans sorts, hangs, and tags saleable items. Prices saleable items according to established pricing guide.
• Assesses each article as to quality, style, type, and use. Remove and deposits all unacceptable items into trash or salvage containers.
• Stocks and presents merchandise for maximum salability and keeps Management informed as to merchandise needs.

Other Duties/Responsibilities

• Performs other duties as assigned

QUALIFICATIONS:

• Must have current company issued forklift or Crown stacker certification.

• Excellent interpersonal and customer service skills.

• Good organizational skills and attention to detail.

• Must have an inclination toward repetitive and routine tasks.

• Must be able to perform essential functions of the Clerk Processor 2 job description with or without reasonable accommodation.

• Must not present a direct threat to the safety and health of self, others or property.
• Must provide proof of identification and eligibility to work in the United States of America. 

Preferred Qualifications of the Role:

• High school diploma or equivalent preferred.

• Previous retail and or warehouse experience preferred.

• On-the-job training provided.

POSITIONS SUPERVISED:

• None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be

met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use

hands and fingers, handle or feel objects, reach with hands and arms, climb or balance, stoop, kneel,

crouch or crow and talk or hear. The employee must be able lift and/or move up to 10 pounds and

occasionally lift and/or move up to 50 pounds. Work environment is usually hectic/fast paced with

regular instances of critical or unusual situations.

The duties listed above are intended only as illustrations of the various types of work that may be

performed. The omission of specific statements of duties does not exclude them from the position if the

work is similar, related or a logical assignment to the position. The job description does not constitute

an employment agreement between the employer and employee and is subject to change by the

employer as the needs of the employer and requirements of the job change.

This job description does not cover all the activities, duties or responsibilities required of this role.

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or

without notice to accommodate the needs of the organization.

Qualifications