Job Coach

Essential Functions:

• Works with participants to develop a person-centered, strengths-based, individualized service plan (ISP) focused on self-determined goals to achieve self-sufficiency.
• Provides training for participants to learn the workplace skills and competencies necessary for community-integrated job placement, retention, and advancement in a retail and production environment.
• Monitors progress toward self-directed goals and regularly coaches participants toward goals by employing active listening skills, asking powerful questions, championing self-management, and establishing mutual accountability.
• Facilitates the provision of reasonable accommodations, etiquette training, and integration support for participants in the community and employment training locations.
• Reports and documents critical incidents and behavior improvement plans involving participants; routes information to appropriate organizational staff.
• Demonstrates an aptitude for creative problem solving, acting as a motivator and leader for program participants.
• Collaborates with regional employers, community organizations, and service providers to develop community-based opportunities for participant engagement.
• Establishes and maintains excellent working relationships among supported members, employers, service providers, and family members; acts as a liaison within the participant’s support team.
• Ensures participant attendance, progress summaries, recommended supports/service needs, case notes, and other pertinent records are appropriately documented and maintained daily.

Qualifications

• Two years’ experience working with people with disabilities preferred.
• Ability to demonstrate personal effectiveness through strong communication, professionalism, problem-solving, teaching, and time-management skills.
• Ability to demonstrate a working knowledge of local community information, resources, employers, and self-sufficiency supports.
• Familiarity with person-centered service coordination and positive behavior interventions.
• Ability to demonstrate proficiency working with computers including but not limited to Microsoft Office Suite and database systems.
• Ability to demonstrate excellent customer service skills, strong interpersonal skills, and exhibit a high level of integrity and ethics.
• Ability to maintain confidentiality related to personally identifiable information.
• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
• Excellent organizational skills required.
• Must be 21 years of age or older.
• Must provide proof of identification and eligibility to work in the United States.
• Must pass a drug and background screening.
• Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
• Does not exhibit behavior that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude, or predatory behavior in conflict with the functions listed within this job description.
• Must be able to perform the essential functions of the job description with or without reasonable accommodation.