APPLY

Please apply at https://goodwillsouthtexas.com/jobs.

About us

Join an organization who's mission is to strengthen the community and grow your career! Goodwill of South Texas Industries, Inc. goal is to ensure all people achieve their fullest potential through the power of work. Our Mission is to create life-changing opportunities for people with disabilities or other barriers to employment.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Safe work environment
• Exceptional professional development opportunities
• Comprehensive benefits package

SUMMARY OF POSITION

The Business Services Division is a job training program designed to create employment opportunities for people with significant disabilities through business-to-business contracts with local, state, and federal organizations. The Director of Business Services is responsible for overseeing all aspects of business-to-business contracts and ensuring efficient and effective processes are in place. This is a leadership role that requires strong strategic planning, leadership, and operations management skills. The Director of Business Services provides vision, guidance, and resources for the acquisition of new business and effective management of current business operations.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Business-to-Business Administration

• Direct all business-to-business activity for new and existing contracts.
• Negotiate contracts with vendors and suppliers to ensure cost-effective solutions.
• Responsible for quality assurance and endeavor to prevent and/or resolve contract issues.
• Fiscal responsibility for the unit's operating budget including budget preparation and expenditure control. Develop, monitor, and control the department operating budget. Analyze and report variance to CEO and COO.
• Ensure all operations are performed in accordance with industry regulations and company policies and procedures.

Business-to-Business Development

• Collaborate with senior leadership to develop business strategies and identify new opportunities for growth. Research contract opportunities from federal, state, and local government procurement agencies. Engage assistance from partnering agencies (GII, SourceAmerica, Work Quest) as appropriate and necessary.
• Research market information to determine the needs and financial potential of new and existing business-to-business opportunities. Provide data, participate in discussions, and make recommendations for strategic planning regarding growth in research, and communicating emerging and pressing issues to senior leaders.
• Direct and coordinate the development of a business-to-business services marketing plan.

Data Management and Analysis

• Create and maintain systematic processes for data collection, analysis, and reporting for internal and external stakeholders to assure agreement actions are complying.
• Prepare reports on various contract statistics including payroll and benefit costs, invoicing, and revenue flow. Compare with budget projections.

Leadership

• Provide both technical and developmental support to the staff, tracking workflow, performing quality assurance audits and guidance. Coordinate dissemination of knowledge to staff and stakeholders through training sessions and communication.
• Oversee and provide guidance to the program Case Manager to ensure adherence to accreditation standards, agency policy & procedures, and contractual agreements.
• Responsible for ensuring appropriate staffing levels are achieved and maintained on the various contracts. Ensure that training is administered and adequate to maximize the performance of participants in support of contract obligations. Supervise, mentor, train, coach, direct, develop and appraise staff.
• Provide representation on the Accessibility, Compliance, and Safety committees.
• Adhere to and enforce safety and asset protection procedures to prevent injury to personnel and damage to people, equipment, and inventory. Embrace the core values of the agency in the spirit in which the agency operates at work and in the community. Contribute to the fulfillment of department and agency objectives and goals. Comply with all department and agency policies, procedures, and regulations.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree and three years related experience in a business-to-business environment such as contract management, change management, or administration. Additional related experience may substitute for the education requirement. Experience working with people with disabilities is a plus.
• Valid Driver License, clean driving record, and carry minimum liability coverage as required by the State of Texas. Able to pass a criminal background check and drug test. Ability to travel to and from meetings, training sessions, or other business-related events.
• Ability to cultivate and maintain business relationships with community and government organizations.
• Ability to engage, inspire, and positively influence people across all levels of the organization, including remote areas. Strong interpersonal communication skills with the ability to value perspectives that may differ from one’s own.
• Excellent decision-making skills, sound judgement and problem-solving ability. Be highly resourceful, with the demonstrated ability to be effective in an independent environment with little supervision.
• Strong computer skills, particularly in Microsoft Suite.

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.

If you are looking for an exciting opportunity to develop your job skills and grow your career, we encourage you to apply! Please submit your resume highlighting your relevant experience.

Job Type: Full-time

Pay: From $44.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Work Location: In person