Description

Exciting New Location!

Should a job be more than a just a paycheck? We say yes! Work should be where you feel welcome and included, and be recognized for making a difference. That’s how you’ll feel working at a Goodwill of South Central Wisconsin store. You’ll enjoy fantastic benefits such as:

• Competitive salary
• Plus monthly & quarterly performance bonuses
• A generous PTO offering & 401 K match
• Comprehensive health and wellness benefits
• A well-defined pathway for advancement and internal training to help you get there

In a typical day, a Store Manager can expect to…

• Oversees customer service standards, store environment, quality and production levels within budgeted expense to advance the Goodwill mission and brand. 
• Proactively hires staff and cultivates a collaborative team environment through their training and coaching.
• Identifies internal talent and develops all levels of employees by utilizing the performance management system to empower employees or address performance issues.
• Maintains knowledge of latest industry standards and best practices relating to processes, equipment and customer service. Willingly shares knowledge with staff.
• Communicate effectively and professionally in written and verbal form with all internal and external audiences. 
• Motivates employees to effectively manage inventory, improve work flow and schedules to maximize the team output.
• Implements safe operating and asset protection procedures and monitors staff compliance to Goodwill’s safety guidelines and standards. Supervises completion of store safety audits and takes corrective action as needed.
• Analyze, troubleshoot and provide tactical solutions to reach positive results. 
• Regularly coaches how to effectively track work output, analyzes the report data and other documentation to establish necessary action for continuous improvement.
• Performs additional duties as assigned. 
• For additional duties and responsibilities, refer to the Common Work Expectations.

Who We Are:

Goodwill of South Central Wisconsin operates retail stores and community support programs in 14 Wisconsin counties. Revenues from our stores help support community initiatives like job coaching and training for adults with developmental disabilities, group homes for adults with mental illness, affordable apartment homes, and shopping vouchers for neighbors in need.

We support our employees through training, tuition assistance, and clear pathways for advancement. Our success happens when team members believe in and support our mission and live by our values of respect, smile, teamwork, passion, do the right thing, and operational excellence. Join one of the area’s largest and most respected non-profits today and help us support our local communities through the power of work.

Goodwill is an affirmative action and equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

If you need an accommodation as part of the employment process please contact Human Resources via phone (608) 246-3140, ext. 1130 or email us at: hr@goodwillscwi.org

Requirements

Knowledge, Skills & Abilities Required:

• Post-secondary degree and 3 years progressively responsible retail management experience OR 6 years of progressively responsible retail management experience.
• Proficient with Microsoft Office or G-Suite.
• Varied work schedule which requires a minimum of one closing shifts per week and four weekend shifts a month. Additional night and weekend shifts may be required.
• Access to transportation to work at assigned Goodwill location.