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TITLE: Assistant Store Manager
Retail Program
PURPOSE:
ESSENTIAL FUNCTIONS:
DUTIES AND RESPONSIBLITIES:
CONTINUING EDUCATION REQUIREMENTS:
A minimum of twelve (12) hours of continuing education required yearly. Education should be related to the essential functions of maintaining skills acquiring updated knowledge of changing techniques.
SUPERVISION RECEIVED:
Works under the direct general supervision of the Store Manager. Also works under the direct and/or indirect general supervision of the Senior Sales Manager, Vice President Retail Operations, and President and C.E.O. of Goodwill Industries.
SUPERVISION EXERCISED:
Help train, direct, and supervise store clerks, helper/trainees, and disabled workers to sell and display merchandise and perform other duties as described by that person's job description.
PERSONALITY TRAITS:
Leadership abilities, self-motivated, dependability, industriousness, enthusiasm, cleanliness, neatness, pleasing business personality, self-confidence, cooperative, willingness to learn, promptness, assertiveness, ability to accept compliments and constructive criticism, ability to communicate effectively, loyalty, common sense.
SPECIAL SKILLS:
Strong communication skills; ability to set goals and achieve them; basic understanding of methods of motivating subordinates; understanding of how to approach a customer; ability to demonstrate merchandise; basic knowledge of fashion and household goods: style, color, quality, use of accessories, purpose, merit; awareness of the community and buying habits of its residents.
RELATIONS:
With the Sales Management Department: Follows direction both verbal and written. Seek guidance when needed. Keeps Senior Sales Manager and Director of Retail Operations informed of significant trends and events concerning the store and its staff.
With Sales Clerk: Assist in training, delegate duties, responsibilities, and authority to Sales Clerks. Provide supervision, constructive criticism, and praise as needed.
With Helper Trainee: Stresses the importance of proper conduct and appearance when exposed to the public. Seek ways to improve their work proficiency. Stress to the helper/trainee the importance of neatness, accuracy, and self-discipline. Guide helper/trainee to conduct them in a manner which will produce positive public opinion. Helps set performance standards and measures effectiveness by these standards.
With the General Public: Is responsive to customer interests and reactions such as complaints, and suggestions received and takes corrective action promptly and decisively. Is particularly careful of public opinion and the manner in which the conduct of helper/trainee and the appearance and the operation of the store affect such opinions.
STANDARDS FOR MEASURING PERFORMANCE:
The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.
Benefits after 90 days include: agency paid life insurance and vision insurance, vacation, sick, holidays, and eligible to participate in group health and dental programs with biweekly co-pay. EOE
QUALIFICATIONS:
Other
$62k-87k (estimate)
04/22/2024
06/21/2024
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