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Retail Assistant Store Manager I
$36k-54k (estimate)
Full Time 6 Months Ago
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Goodwill Industries of Lower South Carolina (Palmetto Goodwill) is Hiring a Retail Assistant Store Manager I Near Charleston, SC

24-245-487-001: Retail Assistant Store Manager I
Site Location245 Rivers Outlet Retail (N. Charleston)
FT/PT StatusRegular Full Time
Pay Range$12.00-

FT/PT StatusRegular Full Time
Pay Range$12.00-

Summary
Assists the Store/Facility Manager in managing and operating a retail store, donation processing center and/or warehouse operations. Provides exceptional customer service through the efficient management of store associates, donations, processing, stock rotation, inventory, and sales. Properly maintains the appearance of the facility and merchandise to encourage shoppers in support of our mission related services.
Essential Duties and Responsibilities
* Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
* Provides amazing customer experiences to all internal and external customers. (ACE Culture)
* Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
* Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
* Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
* Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite Back, Sort)
* Maintains clean work environment.
* Obtains and maintains forklift and walk-behind stacker certification.
* Obtains and maintains first-aid / CPR / BBP certification.
* Trains team members as they are on boarded. Ensures that a positive example is set for all team members.
* Recognizes when team members need coaching and provides immediate coaching when applicable.
* Issue refunds and resolves customer concerns.
* Trains Retail Team Member IV in delivery of new Retail Team Member training.
* Demonstrates a mastery in production and customer service management through evaluation.
* Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
* Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
* Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager; see Supervisory Responsibilities below.
* Performs all administrative and clerical duties including but not limited to completing opening/closing duties, making bank deposits, and securing the building at the direction of the Store Manager in accordance with established guidelines.
* Ensures compliance with established safety, security, sales, money handling (as applicable), and record keeping procedures and practices as outlined in the Standard Operating Procedures.
* Verifies that the quality and quantity of merchandise is adequate to obtain sales and production standards.
* Coordinates shipments and makes adjustments to merchandise categories and production schedules as needed.
* Coordinates transportation shipments and reporting on a daily basis.
* Ensures merchandise is priced in accordance with established standards for retail stores as applicable.
* Implements seasonal planograms, floor sets, store signage, and sales promotion activities for retail stores as applicable.
* Optimize floor space based on product flow to ensure efficient production.
* Assists Truck Drivers and other agency personnel in performance of their duties.
* Must be able to work flexible hours, available to open and/or close assigned retail location as required, make bank deposits, and secure building to ensure success of the operation.
* Must be able to respond to emergencies at any time as needed.
* Performs other job-related duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the agency's policies and procedures. Directly supervises the store management team, store associates, program participants, volunteers, and community service participants; performs work of subordinates as needed. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; maintaining a safe work environment; addressing complaints and resolving problems.
Qualifications
Must be able to:
* Perform each essential duty satisfactorily.
* The requirements listed here are representative of the knowledge, skill, and/or ability required.
* Occasional travel is required for business related activities.
* Must maintain the ability to pass a criminal background check.
* Must be able to obtain and maintain Forklift/Stacker and CPR/First Aid certifications.
* Must maintain a valid driver's license, access to reliable transportation at all times and automobile insurance acceptable to Goodwill's liability insurance provider. Education and Experience
* Associate's degree (A.A.) or equivalent from a two-year college or technical school in Business or related field.
* Two (2) years of retail management experience with an emphasis on Customer Service.
* Equivalent combination of education and experience considered.
Must be able to:
* Read, analyze, and interpret general business periodicals, professional journals, or sales reports.
* Write reports.
* Effectively present information and respond to questions from customers, managers, and employees using tact, courtesy and cooperativeness.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Compute rate, ratio and percent.
* Define problems, collect data, establish facts, and draw valid conclusions.
* Deal with a few abstract and concrete variables, exercising judgment, resourcefulness, ingenuity and initiative.
* Exercise discretion while managing confidential information.
* Operate a POS register.
Must have:
* Experience and sound working knowledge of fax machines/scanners, material handling equipment and computers to include: Microsoft Office programs (Outlook, Office, Excel), data based programs and internet.
Physical Demands
While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit, climb or balance, or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or lift and/or move over 50 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.
Work Environment
While performing the duties of this job, the employee occasionally works in adverse weather conditions. Employee may be exposed to dust, odors, extreme cold or heat. The noise level in the work environment is usually moderate.



Palmetto Goodwill is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

Job Summary

JOB TYPE

Full Time

SALARY

$36k-54k (estimate)

POST DATE

10/17/2023

EXPIRATION DATE

04/01/2024

WEBSITE

palmettogoodwill.net

HEADQUARTERS

Sumter, SC

SIZE

<25

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The job skills required for Retail Assistant Store Manager I include Customer Service, Coaching, Retail Management, Planning, Store Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Assistant Store Manager I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Assistant Store Manager I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Assistant Store Manager I positions, which can be used as a reference in future career path planning. As a Retail Assistant Store Manager I, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Assistant Store Manager I. You can explore the career advancement for a Retail Assistant Store Manager I below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Assistant Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Assistant Store Manager job description and responsibilities

They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

02/15/2022: Medford, OR

They are responsible for carrying out the manager's orders, supervising retail associates, providing customer service and helping hire and train new employees.

01/15/2022: Dallas, TX

An assistant store manager has more responsibilities over staff and operations.

01/11/2022: Tallahassee, FL

Keeps daily record of store sales, scheduling, damages, deposit log, employee discounts, new hire paperwork, paid outs and visitor log.

03/06/2022: Topeka, KS

Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors.

03/14/2022: Des Moines, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Assistant Store Manager jobs

They may have offices within the retail space, but spend much of their time standing on the sales floor to manage daily store operations.

03/07/2022: Yakima, WA

Retail assistant managers must have excellent communication skills, both verbal and non-verbal.

12/20/2021: Stockton, CA

Retail assistant managers must be able to cooperate with others to lead effectively and motivate the team to perform at their best.

02/26/2022: Greenville, SC

To do this effectively, retail assistant managers must have strong problem-solving skills.

03/10/2022: Florence, SC

Experienced retail assistant managers also help with hiring, training and supervising employees.

12/16/2021: Kansas City, KS

Step 3: View the best colleges and universities for Retail Assistant Store Manager.

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