Summary of Position

Partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

Role and Responsibilities

• Sort and process merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Roll merchandise and accurately stock on sales floor.
• Accurately and timely record and monitor donations.
• Stay abreast of brand name, designer labels, current and vintage styles.
• Sort apparel into boutique, sellable, and salvage categories according to quota.
• Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
• Maintain a pace at which one is able to meet daily quota for pieces processed.
• Provide exceptional customer service to all our donors / customers, including friendly and engaging interactions.
• Comply with all GCT policies, including participating in store meetings and trainings.
• Adhere to work schedule set by supervisor.
• Maintain a clean, safe and organized work environment, including production area.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Communicate GCT’s mission and vision effectively to our donors and customers.
• Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities

Required Skills & Qualifications

• Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Must be able to follow directions well and communicate effectively in English
• Ability to problem solve.
• Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 30 pounds at times.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

Salary Range : $13.25.0000 To $14.0000 Hourly

Last updated : 2024-05-16