5 IDD Customer Service Specialist Jobs in Lenexa, KS
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IDD Customer Service Specialist
$36k-44k (estimate)
Full Time
1 Week Ago
Goodlife Innovations is Hiring an IDD Customer Service Specialist Near Lenexa, KS
IDD Customer Service Specialist (iCoach)
Full-Time, Hourly $17 - $18.67
Full-Time, Hourly $17 - $18.67
$250 Hiring Bonus!
Do you have previous direct support experience? Are you good with technology and want to take the next step in your career? If so, read on!
GoodLife Innovations uses cutting-edge camera and sensor technology, called iLink, to monitor and assist adults with disabilities who wish to be as independent as possible.
We are seeking an iCoach to utilize iLink technology to support individuals living in iLink-monitored homes and staff who provide direct support care. This is an on-site office position.
As an iCoach, you will help the people we serve by monitoring their safety and supervision and dispatching onsite staff if needs arise. You will also assist staff by ensuring needs are met, answering questions, and providing remote support.
Schedules available:
- Days - Sun/Mon/Tue 6:30am-6:30pm
- Days - Thu/Fri/Sat 6:30am-6:30pm
- Nights - Thu/Fri/Sat 8:30pm-8:30am
- 3-day workweeks
- $250 Hiring Bonus
- Weekly pay
- Health insurance reimbursement (ICHRA)
- Dental/vision/life insurance
- Flexible spending account (FSA)
- Paid time-off
- Matching 401k
- Career advancement opportunities
Some duties include:
- Monitoring for the safety and supervision of individuals who live in an iLink-monitored setting
- Supporting the needs of the individuals served and dispatching onsite or on-call staff members if safety concerns arise
- Supporting staff by answering questions and assisting in obtaining necessary supports
- Making sound judgments to ensure the safety of monitored individuals
Some requirements:
- Previous direct support or caregiving experience (preferred)
- Must understand technology and be a quick learner
- Must enjoy multi-tasking while supporting assigned locations
- Must be able to stay awake and alert for the entire shift
Job Summary
JOB TYPE
Full Time
SALARY
$36k-44k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
07/01/2024
WEBSITE
mygoodlife.org
HEADQUARTERS
Olathe, KS
SIZE
<25
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