830am-5pm Monday - Friday

Essential Duties and Responsibilities:

This role as a Front Desk Associate within the Accounting Department. This position will be pivotal in maintaining a positive and efficient front desk experience while supporting our administrative team.

• Manage front desk activities, including greeting visitors and ensuring a positive first impression of the company.
• Answer and direct incoming calls to the appropriate department.
• Perform clerical tasks such as filing, data entry, and organizing documents.
• Assist with clerical tasks related to the accounting department, including document filing, data entry, and organization.
• Handle incoming and outgoing mail.
• Assist with miscellaneous tasks, including badge creation, printing, scanning, and other administrative duties.
• Support office staff with various projects and tasks as needed.
• Assist with administrative tasks within the accounting department, such as organizing documents, maintaining files, and responding to inquiries.
• Help manage customer invoicing, monitor outstanding balances, and follow up on overdue payments
• Be prepared to respond to crises promptly and effectively, providing immediate assistance and access to appropriate resources when needed.
• Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
• Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with all company policies and procedures

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills, and abilities required to perform the daily tasks and job duties bulleted above.

• High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
• Associate degree is a plus.
• Previous experience in a front desk or administrative role is preferred.
• Strong communication skills and a friendly, professional demeanor.
• Proficient in basic clerical tasks such as printing, scanning, and document organization.
• Detail-oriented with strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Excellent computer proficiency (MS Office – Word, Excel, and Google)

Required Qualifications:

Employment Eligibility Verification:

• Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:

• Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:

• Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:

• Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.

Driving Skills:

• Possess strong driving skills and have a valid driver's license.
• Driving is an essential function of the position, and a clean driving record may be required.
• Must possess a valid California driver's license or obtain one before the start of employment.

Insurance Coverage:

• Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history and other factors.

Personal Insurance Coverage:

• Must have personal insurance coverage that meets the requirements set by the employer.
• This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
• The coverage must be valid and maintained throughout the employment period.

Benefits:

Full-Time Benefits:

• Health Insurance
• Dental, Vision, and Life Insurance
• 401k Matching
• Paid Time Off (PTO)
• Paid Holidays and Floater Day
• Employee Assistance Program
• Gym Membership Discount
• Tuition Reimbursement
• Working Advantage

Part-Time Benefits:

• 401k Matching
• Paid Time Off (PTO)
• Employee Assistance Program
• Gym Membership Discount
• Working Advantage

Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.

Work Environment:

The work environment for administration staff working in a non-profit homeless services organization is characterized by a strong sense of compassion and dedication to the mission of assisting those experiencing homelessness. It is a dynamic and fast-paced setting, where staff work collaboratively with other team members to deliver comprehensive services and support to clients. The administration staff plays a vital role in ensuring the smooth functioning of the organization, handling administrative tasks, managing budgets and grants, and coordinating programs and services. They work diligently to track data and outcomes, ensuring compliance with regulations and funding requirements. This environment can be emotionally challenging, as homelessness involves complex issues, but the staff's resilience and empathy help them cope with the emotional stress. The focus is always on putting the needs of clients first, and administration staff work tirelessly to make a positive impact on the lives of those experiencing homelessness.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to lift and carry up to 30 lbs.
• Ability to sit for long periods of time.
• Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
• Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues and maintain a safe working environment.

Mental Requirements:

The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.

• The capacity to manage multiple tasks, prioritize responsibilities, and maintain accurate records and documentation.
• The willingness to adapt to changing situations, emerging needs, and evolving policies or regulations.
• Effective communication is crucial for collaborating with team members, clients, community partners, and other stakeholders.
• Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.

The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and ability required.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 20 – 29 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person