Your Impact

AppBank Operations (ABO) is a 24x7, two city model unified production management team supporting the business application of the firm using cutting-edge systems and processes that form the core of our key business, sharing best practices while providing a critical mass to help drive transformation. The team also adopts various tools developed by AppBank Engineering team to automate failures using machine learning techniques, notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

You will have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.

How will you fill your Potential?

As a Senior AppBank Operations Software Engineer, you will be part of the Technology Divisions Run-The-Bank production management organization within Goldman Sachs. This is a senior role in the production management function for technologies and systems that support the Firms various business functions.

• Work actively with team members to analyze and resolve application issues
• Identify defects, discrepancies, and trends by ways of code debugging or log analysis
• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
• Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
• Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
• Actively participate in Change management process with view to manage risk in production environment
• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
• Develop reports that provide trending statistics to track and manage application health and support service performance
• Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire
• Lead the team of specialists, guide them on complex issues, manage multiple potential Sev1 and Sev1 incidents leveraging other specialists in the team

Basic Qualifications:

• Masters Degree (U.S. or equivalent) and Six (6) years of software development experience

OR

• Bachelors Degree (U.S. or equivalent) and Eight (8) years of software development experience

AND

• Three (3) years of experience in leading development team
• Computer Science concept of Data Structures in practical use cases
• Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
• One of the following Structured or Object Oriented programming languages: Java, C, C , VB, .NET, ASP or Angular etc.
• One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2

Preferred Qualificati ons:

• Degree in Computer Science
• Experience in the Financial Service Industry
• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firm wide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html.

The Goldman Sachs Group, Inc., 2020. All rights reserved.Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity