Consumer and Wealth Management (CWM)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

Consumer

The firms Consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a startup with more than 150 years of experience. Today, we serve millions of customers across multiple products including lending, deposits, financial tools, and our partnership with Apple on Apple Card. We use innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. As we build a leading digital consumer bank and expand into new products and partnerships, we are looking for leaders and individual contributors to join our team.

Your Impact

As a Marketing Operations Vice President you will be critical to the Marcus Business and its success. You will oversee multi-channel campaigns and closely manage new channel expansion, campaign growth, and team operations. You will have a direct impact on revenue for the business. You will do so while ensuring a positive customer experience and meeting regulatory compliance standards.

Job Summary and Responsibilities:

• You will be responsible for reviewing and overseeing multi-channel marketing campaigns end-to-end
• To do this, you will work closely with business owners to understand campaign requirements and the design of execution strategies
• You will ensure we have the necessary capabilities to execute strategic campaign requests and enhance the environment where needed
• You will assist business stakeholders with email, postal mail, and web page production
• You will project manage and prioritize timelines for various campaign projects
• You will contribute to the future of the platform by improving processes, automating campaigns, and introducing efficiencies where possible
• You will help identify and roll out new technologies and data sources that bring efficiency and innovation to marketing processes
• You will assist in managing vendor relationships, including budget tracking and oversight
• You will assist in problem solving and navigate escalations across multiple products
• The position will require you to build strong relationships with cross-functional teams including Analytics, Risk, Compliance, Legal, Product, Brand, Technology and also partner, vendor and agencies

Basic Qualifications

• Bachelors degree in Engineering, Computer Science, Marketing or a related field
• 3 years of people/career management experience
• 7 years of experience managing campaign execution for email, site, and direct mail programs
• 7 years of hands-on experience in marketing automation, operations, and/or services, preferably within the consumer financial services sector
• In-depth knowledge and proficiency with at least one Campaign Management tool such as Adobe Campaign Classic or Unica Campaign (IBM)
• Proficiency with HTML, SQL, SAS and/or Business Intelligence tools
• Strong project management skills with the ability to manage various efforts across multiple internal and external partners concurrently
• Self-motivated individual seeking a fast-paced and rapidly evolving organization
• Superior communicator and strong team player with an ability to work independently
• Efficiency, organization skills, and deep attention to detail
• Proficient at owning large projects and driving team tasks through strict timelines.
• Strong knowledge of data systems / campaign flows across various MarTech stacks
• A passion for marketing campaign execution and how it supports both strategy and analytics

Preferred Qualifications

• Masters degree in Engineering, Computer Science, Marketing or a related field
• Six Sigma or similar process engineering certifications
• Strong analytic mindset, intense curiosity and problem solving aptitude
• Ability to understand data management, data schemas, and execution processes from end-to-end
• Experience with major product management applications (Jira, Confluence, etc.)
• Strong project management, process development, and planning skills
• True collaborator, relationship-builder, and comfortable with ambiguity
• Experience with consumer ecosystems and working across diverse geographical locations and time zones
• Experience managing vendors and large cross-product budgets

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2021. All rights reserved.Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity