Job Description
Join the Conn's HomePlus Team!
Discover Our Benefits

• Exclusive Discounts: Enjoy special pricing on a wide range of products to enhance your home life.
• Paid Time Off: Take advantage of our paid time off benefit to recharge and relax.
• Financial Security: Secure your future with our comprehensive 401k benefits.
• Health & Wellness: Access to Medical, Dental, Vision, HSA, and FSA benefits.
• Insurance Options: Choose from Life, AD&D, Short-Term Disability, Critical Illness, and Accident coverage.
• Invest in Our Success : Invest in your future with our Employee Stock Purchase Plan.
• Education Matters: Further your education with our Tuition Reimbursement Program.

Your Role
Join us as a Customer Service Representative at Conn's HomePlus, where you're at the heart of creating outstanding customer experiences. Be the friendly face our customers rely on for top-notch service and seamless checkouts.
What Sets You Up for Success

• Exceptional Customer Service: Answer incoming customer calls, greet customers warmly, and assist with any customer issues or questions with the highest level of customer service to ensure customer satisfaction.
• Checkout Assistance: Handle payment information and gather necessary details, such as addresses and phone numbers, for customer checkout and to place or cancel customer merchandise orders as needed.
• Cash Handling: Precision in managing register operations to ensure seamless transactions.
• Product Knowledge: Answer customer inquiries about warranties, terms of sale, and product information, enriching their shopping experience.
• Store Standards: Uphold our company's high standards by maintaining impeccable merchandise presentation and cash wrap cleanliness, contributing to a welcoming shopping environment.
• Team Collaboration: Be a vital contributor to our dynamic store team, offering support and versatility to meet evolving business needs.
• Computer Skills: Computer, clerical and data entry experience are preferred.
• Organizational Skills: Must have good organizational skills to manage customer information effectively.
• Flexible Schedule: Be willing to work a flexible schedule, including nights, weekends, and holidays, with regular attendance.

Working Conditions

• Work is performed in a retail store environment.
• Physical requirements include standing for extended periods, handling inventory, and utilizing tech equipment and computers.
• Efficiently and safely handle and move merchandise, including lifting items weighing up to 40 pounds or more.

Start Your Journey with Us!
At Conn's HomePlus, we understand that our customer service team are the driving force behind our commitment to creating home love. While you're dedicated to providing top-notch customer experiences, you have the chance to brighten someone's home life, and we're here to support you every step of the way.
Ready to Make a Difference?
Click the "Apply" button to start your journey with Conn's HomePlus!
Let's Make It Happen!
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