25 Pool Operations Manager Jobs in Burlington, MA
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Garage Clothing - Burlington Mall (NEW STORE...
Burlington, MA | Full Time
$45k-64k (estimate)
8 Months Ago
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Pool Operations Manager
$83k-108k (estimate)
Full Time
2 Months Ago
Goldfish Swim School - Burlington is Hiring a Pool Operations Manager Near Burlington, MA
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School - Burlington MA! We’re a rapidly growing, award-winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip-flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Reports To: General Manager, Assistant General Manager
FLSA Status: Non-Exempt
Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, the on-deck staff, maintenance of the pool environment, and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates a thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for proper class placements based on age. Audits the Visual Scheduler to ensure all classes have been properly created, class sizes are appropriate and class costs are correct.
Duties and Responsibilities:
Education/Experience: A high school diploma or GED is preferred. Two or more years as a swim instructor are required. Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred. College degree preferred. Optional CPO Certification.
Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications, and Ellis lifeguarding certifications required. Training will be provided.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. The noise level is usually moderate.
We change lives. We help children reach their goals. We wear flip-flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards, and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
- Leadership roles
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
- Future references/referrals
- Ability to work with children
- Excellent interpersonal communication and organizational skills
Reports To: General Manager, Assistant General Manager
FLSA Status: Non-Exempt
Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, the on-deck staff, maintenance of the pool environment, and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates a thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for proper class placements based on age. Audits the Visual Scheduler to ensure all classes have been properly created, class sizes are appropriate and class costs are correct.
Duties and Responsibilities:
- Provide leadership, discipline, and constructive feedback to Deck Supervisors, Instructors, and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
- Conducts periodic evaluations of Deck Supervisors, Instructors, and Deck Teachers and holds them to a higher standard.
- Interact with parents/guardians to discuss student progress.
- Acts as a GSS “ambassador” to ensure customer satisfaction.
- Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler.
- Acts as a substitute Deck Supervisor, Swim Instructor, or Deck Teacher when necessary.
- Provides a weekly report from the following audits due no later than Sunday:
- Deck Supervisor Rosters – 6MC and 8MC students
- Plan of action for each student – including specifics (i.e. why they are not progressing)
- Deck Supervisor Notes – Summarized with any information that should be relayed to the Management team
- Training Logs – Progress of current trainees as well as feedback and a plan of action (if necessary) to assist the trainee
- Pump Room Checklist – Any anomalies found on the checklist that may require further attention (vastly varied ORP readings, temperature swings, etc.).
- Cleaning Checklist – Feedback on what could get done each week
- Visual Scheduler – Feedback on any classes that are being merged, closed, or created and any classes with improper costs, class sizes, class types, etc.
- Deck Supervisor Rosters – 6MC and 8MC students
- Works hand-in-hand with the Deck Supervisors, Instructors, and Deck Teachers on varying shifts to help improve their skill sets.
- Provide advice, tips, and support to the Deck Supervisor on shift
- Assists the Deck Supervisor staff in working with 4MC, 6MC, and 8MC students.
- Provide support and constructive feedback to Instructors in water.
- Provide support to Deck Teachers by speaking to the importance of safety in our program, assisting with duties (ribbons, lesson supplies, etc.), and coaching them on what the Deck Supervisors look for from Instructors.
- Provide advice, tips, and support to the Deck Supervisor on shift
- Completes written performance reviews (GSRs) of the Deck Supervisors, providing constructive feedback to help improve their performance as needed.
- Hold monthly meetings with the Deck Supervisors and Management to go over performance reviews (GSRs) of the aquatic staff. Discusses items to address in workshops and in-services.
- Assists Management and Deck Supervisor staff in conducting workshops and in-service training.
- Establish a relationship with all new employees.
- Conducts all the aquatic-based new hire training.
- Floats in the water at least 1 shift a week to ensure quality standards are being met.
- Works with the managers to establish training goals.
- Generates and is responsible for the absentee analyst report.
- Generates and is responsible for the cancellation report.
- Sends quarterly surveys to employees to see how our training processes can improve.
- Assists with all W.A.T.E.R. Safety presentations.
- Helps ensure Water Safety Awareness Week and Day are successful.
- Look for opportunities to merge classes and create new ones.
- Ensures the flow of shifts on the deck is running properly: great door calls, excellent pre-shift meetings, and great deck teacher rotations.
- Helps to ensure special needs lesson standards are being met.
- Supervises all Golden Teachers and collects all training logs.
- Manages all Goldfish Swim Instructors.
- Responds and creates an action plan for shifts and Family Swims.
- Creates daily shift notes and sends them to the General Manager and Assistant General Manager.
- Provide weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist, and the cleaning checklist.
- Fulfills other duties or responsibilities as assigned by the Employer.
Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications, and Ellis lifeguarding certifications required. Training will be provided.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. The noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Job Summary
JOB TYPE
Full Time
SALARY
$83k-108k (estimate)
POST DATE
03/29/2024
EXPIRATION DATE
05/27/2024
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The following is the career advancement route for Pool Operations Manager positions, which can be used as a reference in future career path planning. As a Pool Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Pool Operations Manager. You can explore the career advancement for a Pool Operations Manager below and select your interested title to get hiring information.
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