Santa Anita Convalescent Hospital is hiring for a full time Dietary Clerk! KITCHEN HOURS WEEKENDS

Summary:

Dietary clerk is responsible for assisting the Dietary Director with any tasks that are needed in the department.

Essential Duties and Responsibilities:

• Answers all calls regarding resident dietary needs and dietary department needs.
• Maintains an organized work space at all times including filing all paperwork properly as needed.
• Reports any updates or pertinent issues that need addressing to the Dietary Director.
• Meet with resident or family upon admission for food preferences, likes and dislikes
• Re-visit new admission after 3 days for follow up
• Update preferences for Quarterly and annually based on MDS calendar
• Print tickets for all three daily meals
• Update preferences on diet cards and point click care
• Update diets, texture on diet cards from speech therapist
• Highlight special notes on diet cards
• See patients if they request for preferences update
• Help with tray line when needed
• Upholds and carries out company office policies and procedures.
• May assist with answering and taking messages for other Dietary Director calls.

·All other duties as assigned by Dietary Director.

Competencies:To perform the job successfully, an individual should demonstrate the following competencies:

·Professionalism - Approaches others in a tactful and respectful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

·Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

·Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations as well as autonomously; Uses reason even when dealing with emotional topics.

·Interpersonal Skills – Needs to be professional and approachable; Focuses on resolving conflict, not blaming; Maintains privacy and confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains calm and focused on the objective or issue; Collaborates with and is open to others' ideas without being judgmental.

·Oral Communication - Speaks clearly, succinctly, and persuasively in positive or negative situations; listens and gets clarification; Responds well to pressure and to questions; Demonstrates group presentation skills; Participates constructively in meetings.

·Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet audience needs; Presents numerical data effectively; Able to read and interpret written information.

·Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

·Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.

·Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

·Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

Education and/or Experience:

• High school diploma or GED equivalent required
• 1 year of doing Dietary aide related jobs in a Skilled Nursing home setting preferred
• Computer literate and proficient using Microsoft words, Google sheets, excel, PCC.
• Experience using office machinery (fax, printer, copier, phone systems etc.)
• Excellent customer service skills
• Organized and detail-oriented
• Outstanding communicator both verbally and written

·Bilingual preferred

Physical Demands:

While performing the duties of this job, the employee must be able to:

·Remain in a stationary position 20% of the time.

·Occasionally moves about inside the office to access file cabinets, office machinery, etc.

·Constantly operates a computer and other office machinery, such as a copy machine and printer.

·Frequently communicates with all personnel.

·Must be able to lift a minimum of 25 pounds.

·Is subject to frequent interruptions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·Works in office areas as well as throughout the facility.

·Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.

·Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.

·Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).

While performing the duties of this job, must be available to work irregular hours, shifts, weekends, holidays. The noise level in the work environment is usually moderate. Employee will constantly work in indoor/outdoor weather conditions.