JOB TITLE: Checking Operations Tech II
DEPARTMENT: Item Processing
STATUS: Non-Exempt
JOB CODE: 1516

PAY SCALE: $20.00 - $20.00 Hourly
GENERAL DESCRIPTION:
Communicates and interacts with members and branch/department personnel to provide assistance on all ACH & Checking Operations related matters. Prepares and processes checking account products, service information and monetary transactions to ensure accurate, timely and efficient member service levels and credit union strategic goals are met.

TASKS, DUTIES, FUNCTIONS:

• Reconcile and balance daily work related to check processing.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• Identify, investigate and respond to and/or resolve member/branch problems and complaints and report/escalate any potential issues that may affect system integrity or members satisfaction timely.
• Monitor and comply with all established internal audit, security and credit union rules, regulations and departmental procedures.
• Prepare adjustments to the Federal Reserve Bank when necessary. Re-amortize loan account activity and make proper adjustments to accounts.
• Prepare statistical information for Management.
• Communicate to appropriate staff of potential fraud/forgery cases.
• Review and/or process work as it relates to check processing.
• Assist with any system validation
• Support branch/department staff entering wire activity to ensure that wire entry is correct. Assist in processing/balancing incoming and outgoing wire activity. Ensure the processing deadlines are met
• Assist other departments as required.
• Perform other duties or special requests assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

• Effective oral and written communication skills.
• Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

• INTERNAL: Branch/Data Center and department staff.
• EXTERNAL: Members, financial institutions, Federal Reserve Bank, correspondent banks and vendors.

QUALIFICATIONS:

• EDUCATION: Successful completion of High School curriculum is required.
• EXPERIENCE: One year or more experience at a financial institution preferred.
• KNOWLEDGE/SKILLS:
• Excellent oral and written communication skills
• Professional member relations skills & telephone etiquette Personal computer skills
• Ability to work as part of a team

PHYSICAL REQUIREMENTS:

• Prolonged sitting throughout the workday with occasional mobility required.
• Corrected vision within the normal range.
• Hearing within normal range. A device to enhance hearing will be provided if needed.
• Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
• Prolonged repetitive data entry.

LICENSES/CERTIFICATIONS:
None

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Referral program
• Tuition reimbursement

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Sacramento, CA 95826: Relocate before starting work (Required)

Work Location: In person