Residential Maintenance Technician
Job Description
Job Information:
Job Title: Residential Maintenance 
Technician
Exempt/Non-Exempt: Non-Exempt
Department: Service/Maintenance Hourly/Salaried: Hourly
Reports To: Director, Service/Maintenance Pay Grade:
Job Family: Technician TBD:
Revision Date: 9/3/20 Direct Reports: 0
Purpose of the Job:
Maintenance Technicians are responsible for the weekly service of customers’ pools and identification 
of any pool related issues.
Core Competencies:
Accountability – accepts personal responsibility for quality and timeliness of his or her work
Communication – communicates well both verbally and in writing
Consistency – consistently follows documented procedures and suggests change when necessary
Teamwork – builds good relationships and rapport with customers, peers, supervisors, and managers 
throughout the organization
Essential Functions:
• Provide weekly customer maintenance and cleaning of customers’ pools
• Identify any issues with equipment and report to the proper personnel
• Communicate the status of the pool with the homeowner
• Ensure all activities are performed in a safe manner
Other Tasks and Responsibilities:
• Provide status reports as needed to management
2
Education:
• High School diploma preferred
Knowledge, Skills and Experience:
• Self-motivated, self-starter
• Comfortable in the use of chemicals
• Experience in customer service preferred
Licenses and Certifications:
• None
Physical Demands:
• Ability to work outside in a variety of temperatures
• Ability to lift up to 25 lbs.
• Ability to utilize hand tools
Personal Protective Equipment (PPE):
• None
Work Environment/Hours:
• This position works outside at customers’ homes
• Hours are 7:00 am – 4:00 pm
Primary Work Location:
• Lewisville, TX
Travel Requirements:
3
• No travel
Company management reserves the right to add, delete, or otherwise alter assigned duties at any time. 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
The minimum qualifications listed are representative of the knowledge, skills and/or abilities required. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential 
functions. The above statements are intended to describe the general nature and level of work being 
performed by people assigned to this classification. They are not intended to be construed as an 
exhaustive list of all responsibilities, duties and skills required.