Description

The ABC Home and Commercial Services (ABC) Residential Apprentice Pest Technician is responsible for providing exceptional customer service to all ABC customers. Professional behavior is always expected while servicing a home or business, and respect and care of customers’ property are required. The Residential Apprentice Pest Technician must be a hardworking and detail-oriented pest management professional. They must possess excellent interpersonal skills and be customer-focused. The Residential Apprentice Pest Technician must be trustworthy, as duties are completed without physical supervision from the clients and management. 

Requirements

· Mixing and applying pesticides and rodenticides to structures according to schedule, safety procedures, label instructions, and Texas Department of Agriculture (TDA) law.

· Physically inspect client’s property and dwelling for pest activity, calculating the severity of infestations and the degree of structural damage. 

· Provide solutions for pest activity on-site in a variety of accounts. 

· Build strong relationships and rapport with clients; interacting with them directly regarding the work to be accomplished. 

· Identifies and reports any damage to customer’s property. 

· Insulation removal and installation in attics for long periods of time. 

· Installation of Termimesh.

· Meets deadlines of route and informs office staff of resets and skipped services or not completed work. 

· Submitting all paperwork daily. 

· Attend required department meetings and company, or vendor training as required. 

· Consistently submitting at least 5 leads per month through ABC’s Lead Line program. 

· Maintain a professional appearance including uniform, company vehicle and equipment, and personal hygiene. 

· Uses personal protective equipment to as is required or for prevention purposes. 

· Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure. 

· Maintain quality and safe work habits by following company procedures.

· Expected to be available to be in the on-call rotation schedule to cover nights and weekends. 

· Other duties as assigned. 

· Working hours 5:00AM – 7:00PM (depending on scheduled work)

· Working days Monday – Friday with occasional weekends (depending on scheduled work)

Experience and Skills required:

· Good Communication (written/oral).

· Excellent attendance record.

· Good driving record.

· Computer Skills required.

· Ability to tolerate a variety of environmental conditions, i.e., Heat/Cold, Heights and Confined spaces.

· High school diploma or general education degree (GED) is desired. 

· Must be 21 years of age or older. 

· Following on-the-job training and the requirements, employee is required to complete state certification/licensing process.

· Ability to use and navigate electronic tablet/phone, etc. 

Physical Demands with or without accommodations are not limited to:

· Ability to drive a vehicle with standard or automatic gear and enter and exit a truck or car.

· Ability to walk for long periods of time in extreme temperatures including outdoors.

· Occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

· Repetitive lifting, twisting, pulling, pushing and carry up to 50 lbs. may be required.

· Ability to carry a 40 lb. backpack throughout the day.

· Wears respirator according to OSHA requirements.

· Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

· Ability to work in confined spaces like crawlspaces and attics for long periods of time. 

Driver’s Responsibilities:

· Using a company vehicle drives to destinations listed on the daily route. 

· Responsible for the maintenance of company vehicle such as tire conditions, tire replacement whenever needed, checks for condition of brakes, gets oil change done in a timely basis, etc.

· Follow safety protocols while driving, respects driving regulations and codes and reports all work related injuries immediately to Service Manager or Division Manager. 

· Complies with vehicle usage policy agreement. 

· Maintain good driving record. 

· Reports any auto accidents to Service Manager within 1 hour of accident. 

· Must maintain an active Texas Driver’s license and submit copy of renewed license to HR.

What We Offer: 

· Health, Dental, Vision, Life Insurance, and more! 

· 401(k) with company match.

· Paid Time Off (PTO). 

· Company vehicle and phone. 

· Lead Now Program for all employees to increase earnings. 

· Work in a dynamic and supportive team environment.