Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

About Goddard Ace Hardware - We are a locally owned and operated company with excellent opportunities for career growth. Team members and leadership work collaboratively daily to ensure a world class work environment and outstanding customer experience.

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

The major responsibilities for this position include:

Enjoy every day with a team that wants you to be here

Bring your positive attitude and share it with everyone

Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards

Maintain awareness of all promotions and advertisements

Execute the daily operational, day-to-day goals and priorities assigned by store management

Assist in the training and development of peers

Actively participate in daily huddle meetings

Uphold merchandising and store cleanliness standards

Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Responsive of safety issues

Conscious of shoplifting activity

Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders

Solicit customers to open an Ace Rewards card Answer customers’ questions and provide information on procedures and policies

Minimum Requirements

The minimum requirements for this position include:

Education/Training: High School degree, some college preferred.

Possess a vast product knowledge of hardware related products along with a willingness to learn.

Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers

Previous experience in a retail environment either in marketing, sales, or back office.

Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.

A commitment to service excellence and customer satisfaction

Solid team player with excellent interpersonal skills

Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask

Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Other Essential Requirements

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 60lbs) and climbing.