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Position: Operations Assistant-UWM Shuttle Service
Department: Commercial Services – WI Contract
Location: 2323 N Cambridge Ave Milwaukee WI, 53211
Position Summary:
The Operations Assistant will assist the Operations Manager with administrative and operational activities for the Commercial Services division; this will include recruitment, assisting with the dispatch staff, overseeing the vehicle fleet, ensuring the business remains in compliance with federal, state, and Department of Transportation (DOT) requirements regarding safety, and working closely with the Dispatch team to understand and deliver on customer expectations.
Essential Duties and Responsibilities
Working Relationships
Operations Supervisor Ozaukee County Transit– Commercial Services reports directly to the Operations Manager – Commercial Services. This position does not have any direct management responsibility; however, will have indirect responsibility for Commercial services dispatch team. This position is required to work closely with Ozaukee County Transit drivers. Additionally, this position will have frequent interaction with customers.
Physical Demands
Work is frequently preformed in an office environment with occasional exposure to outdoor environments including temperature variations, precipitation, and wind. Position may require occasional exposure to odors such as exhaust. Position requires frequent verbal communication either in person or by telephone.
Mental Demands
Work entails above average mental demands. Duties involve handling multiple and changing priorities. Must be able to maintain calm composure during stressful and fast-paced situations. Some duties are highly stressful such as dealing with customer complaints and employee concerns. Some duties require close attention to detail, such as reading customer contracts. Must be able to remain professional in a high-profile environment.
Skill and Knowledge Requirements
Education Requirements
Experience Requirements
*This job description is a summary of the typical functions of the job and not a comprehensive list of all possible duties. Other responsibilities and duties, which are not included in this description, may be assigned to the job incumbent.
WWW.GORITEWAY.COM
EOE
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
$106k-134k (estimate)
05/14/2024
06/01/2024